Melissa Douglas
Hamilton,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Queens Garden
01.2019 - 04.2021
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Baker/Server
Tim Horton's
07.2016 - 02.2019
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Complied with health and safety codes to protect staff and customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes..
- Cleaned and maintained kitchen equipment and oven.
Education
Everest Collage
Hamilton, ON06.2019
Skills
- Certified in first aid and CPR
- Trained with WHMIS and MSDS
- Medication Management
- Personal Care Assistant
- Household Organization
- Adaptable Under Pressure
- Light Housekeeping
- Bed Transfers
- Ability to Lift
- Companionship
- Hard working and reliable
- Ability to work in group setting or independently
Certification
First aid Certified
NACC Certified
WHMIS and MSDS Certified
Timeline
Personal Support Worker
Queens Garden
01.2019 - 04.2021
Baker/Server
Tim Horton's
07.2016 - 02.2019
Everest Collage