Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
References
Timeline
Generic
Ursula  Winston

Ursula Winston

Toronto

Summary

Dependable professional with excellent organization skills demonstrated through history of managing client daily activities

Compassionate personal support worker professional offering demonstrated success in aligning daily activities with care plans, and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.

Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.

Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Wellesley central place
07.2005 - Current
  • Performed light housekeeping duties such as laundry services for residents.

  • Educated families about the patient's condition and provided support during difficult times.

  • Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
  • Organized paperwork related to patient treatments and maintained accurate records.
  • Recorded vital signs, including temperature, pulse, respiration rate and blood pressure.
  • Provided emotional support for terminally ill patients and their families.
  • Observed clinical conditions of patients while providing direct patient care services.
  • Developed positive relationships with patients by demonstrating empathy and respect for their needs.
  • Ensured that all necessary supplies are available for providing quality patient care.
  • Collaborated with interdisciplinary team members to develop care plans for individual patients.
  • Responded promptly to emergency situations involving clients' safety or well-being.
  • Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
  • Monitored changes in client behavior and reported any concerns to nursing staff.
  • Made beds, sanitized surfaces to support activities of daily living.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Helped clients with personal needs to bathing and personal grooming.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Improved resident and staff engagement through group activities.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Supported bathing, dressing and personal care needs.
  • Followed safe lifting and transferring techniques to transport residents.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed care plan and directions to administer medications.
  • Assisted clients with maintaining good personal hygiene.
  • Recorded client status progress and challenges in logbooks and reports.

Education

Social Service Worker

Medix School
700 Lawrence Street
07-1996

Personal Support Worker

Canadian Business College
07-1995

Skills

  • Personal care
  • Medication administration
  • Vital signs monitoring
  • Patient documentation
  • Emergency response
  • Patient assessment
  • Record keeping
  • Behavior observation
  • Safety procedures
  • Hygiene assistance
  • Care plan implementation
  • Compassion and empathy
  • Documentation
  • Fast learner
  • Certified in CPR/AED
  • Respectful and compassionate
  • Dementia care
  • Client documentation
  • Task prioritization
  • Reliability and punctuality
  • Team collaboration
  • Verbal and written communication
  • Non-verbal communication
  • Patient assessments
  • Schedule maintenance
  • Personal care aide
  • First aid and safety
  • Interpersonal communication
  • Fall prevention
  • Mental health understanding
  • Personal care worker (PCW)
  • Patient companionship
  • Patient care
  • COVID-19 safety policies
  • Nutritional guidance
  • Resident empowerment
  • Client assessment
  • Medical chart documentation
  • Heartsaver first aid (first aid)
  • Safety awareness
  • Mental health support
  • CPR certification
  • Social support
  • Flexible schedule
  • Alzheimer's care

Languages

English
First Language
English and French
Beginner (A1)
A1

Certification

  • Personal support worker certificate, SSW CPR,Preceptor Excellent Award,Equity in Action, CPI, Dementia certificate

Accomplishments

Champion for LGBT, Preceptor award, Staff service award

Affiliations

  • Gardening, dancing, traveling,

References

References available upon request.

Timeline

Personal Support Worker

Wellesley central place
07.2005 - Current

Social Service Worker

Medix School

Personal Support Worker

Canadian Business College
Ursula Winston