Baljeet Kaur
Brampton
Summary
Compassionate personal support worker with expertise in dementia care and emotional support, honed at Care Partners. Proven ability to enhance residents' quality of life through personal hygiene assistance and engaging companionship. Adept at managing challenging situations with composure, ensuring dignity and respect for clients while fostering independence.
Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
personal support worker
Care partners
Brampton
09.2021 - 10.2024
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Developed strong interpersonal skills through providing compassionate care to clients.
- Assisted residents in activities of daily living to maintain health and dignity.
- Proficient in providing personal care such as bathing, dressing, grooming and toileting.
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
- Responded to resident dining needs and assisted with feeding.
- Expertise in assisting with activities of daily living including meal preparation, medication reminders, errands and light housekeeping duties.
- Knowledgeable about handling emergency situations effectively while maintaining composure under pressure.
- Read and contributed to shift reports and care notes.
- Provided proper care and observation of patient's skin to prevent breakdown.
- Provided compassionate care to clients in home and community settings.
- Assisted clients with daily living activities and personal hygiene routines.
- Documented client health information and reported changes to healthcare professionals.
- Supported clients in medication management and adherence to prescribed regimens.
- Engaged clients in social activities to promote mental and emotional well-being.
- Maintained a clean and safe environment for clients through regular housekeeping tasks.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Performed light housekeeping duties such as laundry services for residents.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
picker
Amazon fulfillment centre
Caledon
06.2020 - 08.2021
- Picked customer orders, reviewing for correct number and type of product to eliminate errors.
- Worked as part of a team to reach daily picking quotas within specified time frames.
- Maintained cleanliness of work area at all times to ensure safe conditions.
- Selected items from inventory using handheld scanners for efficient processing.
- Organized products in designated locations to maintain order and accessibility.
- Collaborated with team members to ensure timely order fulfillment and accuracy.
- Conducted quality checks on picked items to uphold company standards.
- Maintained cleanliness and safety of work area following established protocols.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Packer
Axium packaging
Missisauga
09.2019 - 05.2020
- Kept workspace neat, clean, and organized at all times for safety purposes.
- Collaborated with colleagues to complete daily packing goals.
- Packed items into boxes according to size and weight restrictions specified by shipping company.
- Inspected products for quality assurance before packaging.
- Maintained cleanliness and organization of packing area to ensure safety.
- Followed safety protocols and guidelines to minimize workplace accidents.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
- Wrapped items securely using appropriate packing materials.
- Verified labels for appropriate order numbers and item specifications.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
Food Server
Rajdhaani sweets & restaurant
Brampton
04.2019 - 08.2019
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Mentored and trained new employees on company policies and procedures.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Provided exceptional customer service in fast-paced dining environment.
- Took food and drink orders accurately from customers.
- Delivered food and beverages promptly to tables.
- Maintained cleanliness and organization of dining area.
- Handled cash transactions and processed payments efficiently.
- Greeted guests in a friendly and welcoming manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
Education
Personal Support Worker - Personal Support Worker
Canadian College of Business Science & Technology
06.2019 - 01.2020
Diloma of General Nursing Midwife - Medical Science
Guru Amardass School of Nursing
Amritsar, Punjab 04.2006 - 05.2010
Skills
- Personal hygiene assistance
- Emotional support
- Social support
- Dementia care
- Personal care
- Patient observation
- Medication management
- Documentation practices
- Time management
- Team collaboration
- Health and safety protocols
- Compassionate communication
- Problem solving
- Effective listening
- Emotional intelligence
- Patient care
- Fall prevention
- Toileting assistance
- Transportation services
- Compassionate care
- Household organization
- Client dressing
- Disability care
- Nutrition support
- Meal planning
- Personal safety awareness
Certification
- General nursing midwife
- Personal support worker
Languages
English, Fluent
Timeline
personal support worker
Care partners
09.2021 - 10.2024
picker
Amazon fulfillment centre
06.2020 - 08.2021
Packer
Axium packaging
09.2019 - 05.2020
Personal Support Worker - Personal Support Worker
Canadian College of Business Science & Technology
06.2019 - 01.2020
Food Server
Rajdhaani sweets & restaurant
04.2019 - 08.2019
Diloma of General Nursing Midwife - Medical Science
Guru Amardass School of Nursing
04.2006 - 05.2010