Melissa Correia
Toronto,Ontario
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring and effectively applying new knowledge. Driven by a passion for continuous learning and successfully navigating change, I am now seeking a position that offers opportunities for growth and long-term career advancement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Concierge
Condor Security Inc
Toronto, ON
08.2021 - Current
- Developed and enforced security policies and procedures to protect assets.
- Supervised network activity and security camera footage for potential threats.
- Utilized de-escalation techniques to handle conflicts and minimize risks.
- Inspected buildings for suspicious activity or unauthorized persons.
- Monitored CCTV systems to ensure safety and security.
- Assisted with emergency responses during incidents like fire alarms or medical emergencies.
- Communicated security policies to staff and conducted security training.
- Interacted professionally with clients, vendors, law enforcement, and other external contacts.
- Verified identification of personnel before granting access rights per policies.
- Supported and guided colleagues to maintain a collaborative environment.
- Performed administrative duties such as scheduling appointments, filing paperwork, processing payments, and updating databases.
Research Assistant Volunteer
York University- Dr Lesley Zannella
Toronto, Ontario
04.2023 - 07.2024
- Researched wrongful convictions, focusing on the overrepresentation of Black and Indigenous individuals in Canada and the U.S.
- Analyzed legal processes and barriers in identifying wrongful convictions in Canada and the U.S.
- Investigated psychological effects of wrongful convictions on individuals.
- Explored social impacts on families, friends, romantic partners, and other exonerees.
- Analyzed housing and employment discrimination faced by exonerees (2021-2024).
- Researched stigma experienced by exonerees based on gender, race, crime type, and factors like false confessions and eyewitness misidentification.
- Participated in meetings with Dr. Lesley Zannella to discuss project updates and challenges.
- Organized research materials and maintained a productive workspace.
- Conducted literature reviews to support hypothesis development.
- Synthesized complex information into clear summaries.
Special Education Volunteer
TDSB
Toronto, Ontario
09.2017 - 06.2019
- Tutored neurodiverse children individually or in small groups to help them understand course concepts.
- Kept attendance records and documented class activities.
- Monitored and supported mobility-restricted students.
- Motivated students with feedback and encouragement.
- Advised teachers on best practices for working with special needs students.
- Communicated with parents about their child's academic progress and development.
- Assisted students during lunchtime and monitored them during recess.
- Helped students build perseverance and resilience for challenging tasks.
- Provided one-on-one and group support for students with special needs.
Education
Bachelor of Arts - Psychology
York University
Toronto, ON06-2024
Skills
- Counseling Techniques
- De-Escalation Techniques
- Cultural Sensitivity
- Interpersonal Communication
- Critical Thinking
- Data Analysis and Statistics
- SPSS
- Group Dynamics and Leadership
- Incident Reporting
- Attention to Detail
- Time Management
- Excel, Word, PowerPoint
- Canva Graphic Design
Certification
- Concentration Certificate in Counselling and Mental Health
- CPR&AED Training and Certificate - 2021-Present
- Security License - 2021-Present
Languages
Portuguese
Professional
References
References available upon request.
Timeline
Research Assistant Volunteer
York University- Dr Lesley Zannella
04.2023 - 07.2024
Security Concierge
Condor Security Inc
08.2021 - Current
Special Education Volunteer
TDSB
09.2017 - 06.2019
- Concentration Certificate in Counselling and Mental Health
- CPR&AED Training and Certificate - 2021-Present
- Security License - 2021-Present
Bachelor of Arts - Psychology
York University
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