Vaibhav Pal Singh Bajwa
Brampton,ON
Summary
Dynamic security professional with extensive experience at Elite Security, adept at identifying risks and enhancing safety through proactive measures. Skilled in CCTV monitoring and conflict resolution, I foster strong relationships while ensuring compliance with safety protocols. Recognized for exceptional customer service and maintaining professionalism under pressure, contributing to a secure environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Concierge
Elite Security
03.2025 - Current
- Proactively identified potential security risks through diligent observation, taking action to minimize threats as needed.
- Compiled detailed activity logs during each shift, ensuring accurate record-keeping for future reference or incident review purposes.
- Contributed to a safe living environment by enforcing community rules and regulations consistently.
- Assisted in emergency situations, following established protocols and providing support to first responders.
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
- Managed conflicts professionally using diplomacy and tact, prioritizing the safety of all parties involved.
- Provided top-notch customer service to residents and visitors, addressing concerns and answering inquiries promptly.
Customer Service Representative
The Home Company
06.2024 - 02.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Legal Associate
Darshan Singh Dyal (District Courts)
12.2021 - 03.2024
- Conducted comprehensive due diligence investigations for corporate transactions, mitigating risks for clients.
- Analyzed complex legal issues using critical thinking skills, leading to innovative solutions for client challenges.
- Developed strong working relationships with clients, resulting in repeat business and referrals.
- Assisted senior attorneys in preparing for trial, contributing to successful outcomes in numerous cases.
- Improved client communication by developing clear and concise status reports on ongoing legal matters.
- Monitored state and federal regulations to keep company up to date with changing laws.
Intern, Legal Advisor
Commissioner Municipal Corporation
09.2020 - 03.2021
- Analyzed problems and worked with a team of 5 professionals to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Assisted in drafting legal documents, including briefs, contracts, and memoranda, ensuring accuracy and adherence to legal standards.
- Collaborated with attorneys to prepare for hearings and trials, organizing evidence and developing case strategies.
- Participated in client meetings, taking notes and summarizing discussions to inform case progress and legal strategy.
- Maintained case files and documentation, ensuring all materials were organized and accessible for attorneys and staff.
Education
Diploma - Project Management
Cambrian College of Applied Arts And Technology
Toronto, ON12-2024
Bachelor of Arts - Law
KCL Institute of Laws
India05-2021
Skills
- Security procedures
- Behavioral observation
- Restraint techniques
- De-escalation techniques
- Patrol procedures
- First aid and CPR
- Safety and security enforcement
- Observation
- CCTV monitoring
- Relationship building and management
- Physical fitness
- Weapons training
Languages
English
Punjabi
Hindi
Certification
Driver’s License (GZ class),
Security Guard License,
Emergency First Aid & CPR/AED Level C,
Smart Serve,
OHRC.
Interests
- Participate in CrossFit and Running, as recreational activities to maintain physical fitness
- Swimming
- Horseback Riding
- Fundraising Events
- Backpacking and Hiking
Timeline
Security Concierge
Elite Security
03.2025 - Current
Customer Service Representative
The Home Company
06.2024 - 02.2025
Legal Associate
Darshan Singh Dyal (District Courts)
12.2021 - 03.2024
Intern, Legal Advisor
Commissioner Municipal Corporation
09.2020 - 03.2021
Diploma - Project Management
Cambrian College of Applied Arts And Technology
Bachelor of Arts - Law
KCL Institute of Laws
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