Melfred Dones (Red)
Fort Saskatchewan,AB
Summary
Driven and determined, focused on acquiring job experience and continuously expanding knowledge. Possess a strong work ethic and strive for excellence in every opportunity. Committed to personal growth and development to reach full potential. Constantly seeking new experiences for independence and success in professional journey.
Overview
5
5
years of professional experience
Work History
Sales Representative
Associated Telecom Inc
05.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased market penetration with introduction of innovative sales tactics.
Detailer
Straightline Dodge Chrysler
10.2019 - 03.2020
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Improved customer satisfaction by thoroughly cleaning and detailing vehicles to exceed their expectations.
General labourer
Arrow Reload System
08.2020 - 11.2020
- Secured cables on lumber cars to ensure cargo stability and prevent load shifting during transit. Organizing sucker rods.
- Followed safety protocols and regulations to maintain a safe working environment.
- Conducted inspections to ensure all equipment and cargo met safety and quality standards.
- Worked closely with team members to coordinate tasks and enhance overall operational efficiency.
Team Member
Tim Hortons Westpark
04.2019 - 12.2019
- Provided friendly and efficient service to customers, ensuring a positive dining experience and addressing inquiries promptly.
- Accurately prepared food and beverage orders according to company standards and customer specifications.
- Worked effectively with team members to achieve daily goals and maintain a smooth workflow during busy periods.
Education
Diploma - Business Administration- Marketing
Northern Alberta Institute of Technology
11762 106 St, Edmonton, AB T5G 2R105.2024
Skills
- Customer Service & Relationship Building
- Sales Closing & Upselling
- Team Collaboration & Independent Work
- Quick Learner & Adaptable
- Organized with Strong Attention to Detail
- Conflict Resolution & Problem-Solving
- Strong Work Ethic & Dedicated Attitude
- Time Management & Prioritization
- Analytical Thinking & Decision Making
Additional Information
Entrepreneurial Experience
Co-Owner, Mobile Auto Detailing
Brosdetailing | Fort Saskatchewan, AB |June 2024 - Current
- Provided high-quality detailing services to a diverse clientele, enhancing vehicle appearance and cleanliness.
- Used targeted social media marketing campaigns to promote services, leading to a significant increase in the customer base within the first few months of launching the business
- Engaged with customers through social platforms, showcasing before-and-after photos and gathering positive testimonials to build brand credibility.
- Managed scheduling, customer communication, and financial tracking to ensure smooth operations and excellent customer service.
- Developed customized service packages based on customer needs.
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Sales Representative
Associated Telecom Inc
05.2023 - Current
General labourer
Arrow Reload System
08.2020 - 11.2020
Detailer
Straightline Dodge Chrysler
10.2019 - 03.2020
Team Member
Tim Hortons Westpark
04.2019 - 12.2019
Diploma - Business Administration- Marketing
Northern Alberta Institute of Technology