Asal Heidari
West Vancouver,BC
Summary
Highly motivated and results-oriented professional with a background in customer service and sales. Proven ability to develop strong client relationships, achieve sales goals, and deliver exceptional guest experiences. Possesses excellent communication, problem-solving, and organizational skills, and thrives in fast-paced environments. Seeking a challenging opportunity to leverage these skills and contribute to a successful team.
Overview
2
2
years of professional experience
Work History
Sales Representative
Blue Ruby
West Vancouver, BC
08.2022 - Current
- Achieved or exceeded sales targets consistently, demonstrating a strong understanding of customer needs and the ability to effectively recommend products.
- Provided exceptional customer service, creating a welcoming and informative shopping experience that fostered trust and loyalty.
- Consistently exceeded monthly sales goals by 10%.
- Demonstrated in-depth knowledge of jewellery materials, styles, and trends, confidently educating customers and guiding them towards perfect selections.
- Successfully up-sold and cross-sold complementary jewellery pieces and care products, maximizing revenue opportunities.
- Maintained a well-organized and inviting sales floor, contributing to a positive customer experience.
- Contributed to a positive and collaborative team environment, readily assisting colleagues and sharing product expertise.
Restaurant Hostess
Tap house
West Vancouver, BC
04.2022 - 08.2022
- Provided exceptional customer service to guests, ensuring a warm and welcoming atmosphere upon arrival.
- Efficiently managed wait list, seating patrons in a timely and organized manner, particularly during peak hours.
- Maintained a clean and inviting dining area by promptly clearing and resetting tables.
- Supported wait staff by assisting with water refills, bussing dirty dishes, and attending to guest requests.
- Provided assistance to servers if needed.
- Contributed to a positive and cohesive team environment by collaborating effectively with colleagues.
Education
Bachelor of Science - Psychology
Simon Fraser University
Burnaby, BC04-2027
Skills
- Customer Service & Relationship Building
- Sales & Negotiation
- Upselling & Cross-Selling
- Time Management & Organization
- Product Knowledge
- Ability to Work Under Pressure
- Communication & Presentation Skills
- Problem-Solving & Critical Thinking
- Digital Literacy
- Language skills: fluent in both English and Farsi
References
References available upon request.
Timeline
Sales Representative
Blue Ruby
08.2022 - Current
Restaurant Hostess
Tap house
04.2022 - 08.2022
Bachelor of Science - Psychology
Simon Fraser University
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