Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELANY ZAMORA

Kitchener

Summary

Compassionate Personal Support Worker with experience in providing emotional and physical support to clients in home care settings. Strengths include strong interpersonal skills, patience, and the ability to manage stressful situations effectively. Previously contributed to improving quality of life for individuals by creating comfortable environments, promoting independence, and fostering positive relationships.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Personal Support Worker

Paramed Home Healthcare
Kitchener
12.2016 - Current
  • Assisted clients with daily living activities and personal care routines.
  • Collaborated with healthcare teams to develop personalized care plans.
  • Monitored client health and reported changes to medical professionals.
  • Provided emotional support and companionship to clients in need.
  • Maintained accurate records of client care and progress notes.
  • Ensured a safe and clean living environment for all clients.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Developed positive relationships with patients by demonstrating empathy and respect for their needs.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Performed light housekeeping duties such as laundry services for residents.
  • Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
  • Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.

Education

Certified - PSW - Personal Support Worker

Toronto Health School
09.2013 - 07.2014

Bachelor of Science - Nursing

Baguio Central University
Baguio City, Philippines
06.1993 - 03.1997

Skills

  • Personal care
  • Record keeping
  • Safety compliance
  • Meal preparation
  • Compassionate communication
  • Medication organization
  • Healthcare documentation
  • Fall prevention
  • Personal safety awareness
  • Privacy and confidentiality
  • Verbal and written communication
  • Personal hygiene assistance
  • Client dressing
  • Palliative care
  • Patient care
  • Compassionate care
  • Toileting assistance
  • Incident reporting
  • Medication and appointment reminders

Timeline

Personal Support Worker

Paramed Home Healthcare
12.2016 - Current

Certified - PSW - Personal Support Worker

Toronto Health School
09.2013 - 07.2014

Bachelor of Science - Nursing

Baguio Central University
06.1993 - 03.1997
MELANY ZAMORA