MELANIE JAVIER
Vancouver,Canada
Summary
Knowledgeable Corporate Professional with over 9 years of experience with solid background in analyzing and integrating intelligence data to support strategic decision-making. Successfully led multiple projects that improved operational efficiency and provided actionable insights. Demonstrated skills in critical thinking and data synthesis to enhance situational awareness.
Overview
10
10
years of professional experience
Work History
Front Store Supervisor
Shoppers Drug Mart
09.2022 - Current
- Collaborated with management to devise strategies for achieving store targets and maximizing profitability.
- Resolved customer complaints professionally, taking appropriate action to address their concerns while adhering to company guidelines.
Server/Guest Attendant (Seasonal)
Fairmont Pacific Rim
08.2022 - 09.2023
- Take initiative to add a personalized experience for the guest focus attention on guest needs, being professional and welcoming
Disbursing Officer
Department of Education
03.2017 - 07.2022
- Responsible for determining the amount and collecting contract debts whenever overpayments or erroneous payments have been made
Administrative Supervisor
Firstline Pharmaceutical Inc.
12.2015 - 03.2017
- Responsible for the direct supervision and coordination of the activities of clerical and administrative support staff
Client Service Associate
BDO Unibank Inc.
04.2015 - 09.2015
- Responded promptly to client inquiries via phone, email, or face-to-face meetings, demonstrating commitment to exceptional service standards.
Treasury Assistant
GM Bank of Luzon Inc.
09.2014 - 04.2015
- Responsible for monitoring and processing treasury payments, performing bank reconciliations, and cash management
Customer Relation Staff
Toyota Cabanatuan Inc.
07.2014 - 09.2014
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Post Secondary - International Business Management
Acsenda School of Management
Vancouver, BC03-2024
Post Graduate - Doctor of Philosophy in Business Administration
Wesleyan University-Philippines
Cabanatuan City, Philippines03-2021
Post Secondary - Teacher Certificate Program
Araullo University
Cabanatuan City, Philippines01.2021
Post Graduate - Master of Business Administration
Wesleyan University-Philippines
Cabanatuan City, Philippines09-2018
Post Secondary - Bachelor of Science in Business Administration
Wesleyan University-Philippines
Cabanatuan City, Philippines01.2014
Skills
- Computer Literate
- Staff training and development
- Driving (Manual/Automatic)
- Operational efficiency
- Open source intelligence
- Imagery analysis
- Cultural awareness
- Social media analysis
- Team player
- Quality standards
- Threat assessment
- Time management
Accomplishments
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
References
- Jo-Anne Boholst, 778-522-1654, joanne.boholst@fraserhealth.ca, Staffing Clerk, Fraser Health
- Ghoncheh Moshiri, ghoncheh.moshiri@myasm.ca
Profile
MELANIE JAVIER, +1 236-234-2030, melaniejjavier20@yahoo.com, 1209-5189 Gaston Street, Vancouver, BC, V5R 6C7
Languages
English
Professional Working
Timeline
Front Store Supervisor
Shoppers Drug Mart
09.2022 - Current
Server/Guest Attendant (Seasonal)
Fairmont Pacific Rim
08.2022 - 09.2023
Disbursing Officer
Department of Education
03.2017 - 07.2022
Administrative Supervisor
Firstline Pharmaceutical Inc.
12.2015 - 03.2017
Client Service Associate
BDO Unibank Inc.
04.2015 - 09.2015
Treasury Assistant
GM Bank of Luzon Inc.
09.2014 - 04.2015
Customer Relation Staff
Toyota Cabanatuan Inc.
07.2014 - 09.2014
Post Secondary - International Business Management
Acsenda School of Management
Post Graduate - Doctor of Philosophy in Business Administration
Wesleyan University-Philippines
Post Secondary - Teacher Certificate Program
Araullo University
Post Graduate - Master of Business Administration
Wesleyan University-Philippines
Post Secondary - Bachelor of Science in Business Administration
Wesleyan University-Philippines
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