Katelyn Symms
Windsor,NS
Summary
Currently a result focused supervisor willing to offer my inventive skillset and strong personality! Successful at engaging with staff by discussing new approaches to issues, circulating positivity and fun around the work place while maintaining accountability. Open to experiencing new working conditions and processes while maintaining positivity, exceeding and completing projects in a timely and professional manner.
Overview
8
8
years of professional experience
Work History
Front Store Supervisor
Shoppers Drug Mart
10.2021 - 10.2023
- Trained team members in successful strategies to meet operational/ sales targets, complicated technical issues and difficult customers.
- Greeted customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor.
Deli Clerk
Save On Foods
11.2020 - 07.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Offered product samples to customers, generating additional sales through friendly rapport with customers.
- Greeted over 800 customers a day at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Laboror
Frito Lay
01.2016 - 07.2018
- Replenished packaging supplies such as printer ribbon and boxes to maintain inventory.
- Attached identification labels to finished packaged items or stenciled information on containers.
- Troubleshot alarms and jams, repairing machines and thoroughly documenting results.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Education
Certificate - Business Management
British Columbia Institute of Technology
Burnaby, BC03.2023
Certificate - Supervisor Course
British Columbia Institute of Technology
Burnaby, BC03.2023
High School Diploma -
AVHS
Windsor, NS06.2011
Skills
- Time Management
- Conflict Management
- Opening and Closing Procedures
- Effective Working Relationships
- Database Management
- Computer Proficiency
- Administrative Skills
- Motivational Leadership
- Document Processing
- File and Recordkeeping
- Verbal and Written Communication
- Critical Thinking Proficiency
Languages
English
Native or Bilingual
Timeline
Front Store Supervisor
Shoppers Drug Mart
10.2021 - 10.2023
Deli Clerk
Save On Foods
11.2020 - 07.2021
Laboror
Frito Lay
01.2016 - 07.2018
Certificate - Business Management
British Columbia Institute of Technology
Certificate - Supervisor Course
British Columbia Institute of Technology
High School Diploma -
AVHS
Similar Profiles
Minori MuraiMinori Murai
Co-Op Student at Shoppers Drug MartCo-Op Student at Shoppers Drug Mart
Vivian LongVivian Long
Postal Clerk at Shoppers Drug MartPostal Clerk at Shoppers Drug Mart
Isabella Mc DonaldIsabella Mc Donald
Cashier at Shoppers Drug MartCashier at Shoppers Drug Mart
Naail MohammadNaail Mohammad
Retail Worker at Shoppers Drug MartRetail Worker at Shoppers Drug Mart
RAM LILA ADHIKARIRAM LILA ADHIKARI
Home Care and House Keeping at R&D Dunham Holdings LtdHome Care and House Keeping at R&D Dunham Holdings Ltd