Melanie Espiritu
Calgary,AB
Summary
Dynamic food service professional with leadership skills and a keen attention to detail. Proven track record in training staff, managing inventory, and ensuring compliance with sanitation standards. Passionate about enhancing guest experiences and optimizing team performance in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Food Service Supervisor
Subway Mahogany
Calgary, Alberta
01.2024 - Current
- Supervised daily food preparation and service operations at fast-paced sandwich shop.
- Trained new employees on food safety standards and operational procedures.
- Managed inventory levels and ensured stock availability for menu items.
- Ensured compliance with health regulations and maintained cleanliness in work areas.
- Coordinated team schedules to optimize workflow during peak hours.
- Assisted customers with orders, providing product recommendations and ensuring satisfaction.
Waitress
Din Tai Fung, The Dubai Mall
Dubai, United Arab Emirates
03.2022 - 10.2023
- Provided friendly service to enhance guest dining experience.
- Managed table assignments and coordinated seating arrangements efficiently.
- Took accurate food and drink orders from customers promptly.
- Delivered meals and beverages to tables with attention to detail.
- Handled customer inquiries and resolved issues effectively.
- Collaborated with team members to ensure smooth restaurant operations.
Waitress/F&B Captain/Leader
Ajman Saray, A Luxury Collection Resort
Ajman, United Arab Emirates
03.2016 - 06.2019
- Provided exceptional customer service in a luxury dining environment.
- Assisted in menu knowledge and recommendations for diverse clientele.
- Oversees the team of waiters assigned to my shift, and trains newly hired servers.
- Make requisition orders for daily restaurant needs, purchase outside orders, and monitor the stocks needed for the whole day's operations.
- Allocation of tasks and duties to each team member.
Waitress
City of Dreams Manila
Paranaque City, Metro Manila, Philippines
10.2014 - 01.2016
- Provided friendly service to enhance guest dining experience.
- Managed table assignments and coordinated seating arrangements efficiently.
- Took accurate food and drink orders from customers promptly.
- Delivered meals and beverages to tables with attention to detail.
- Collaborated with team members to ensure smooth restaurant operations.
Education
Bachelor of Science - Hotel And Restaurant Management
Bulacan State University
Malolos City, Bulacan Philippines04-2013
Skills
- Leadership skills
- Attention to detail
- Food preparation
- Point of sale systems
- Ordering supplies
- Sanitation standards
- Schedule management
Timeline
Food Service Supervisor
Subway Mahogany
01.2024 - Current
Waitress
Din Tai Fung, The Dubai Mall
03.2022 - 10.2023
Waitress/F&B Captain/Leader
Ajman Saray, A Luxury Collection Resort
03.2016 - 06.2019
Waitress
City of Dreams Manila
10.2014 - 01.2016
Bachelor of Science - Hotel And Restaurant Management
Bulacan State University
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