Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
1
1
year of professional experience
Work History
Tactical Security Guard
Logixx Security
06.2023 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
Customer Service Supervisor
Tim Hortans
07.2022 - 08.2023
Coached employees through day-to-day work and complex problems.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Associate of Arts - International Business Law
Seneca College of Applied Arts And Technology
North York, ON
08.2023
Associate of Applied Science - Information Technology - Cybersecurity
National Institute Of Information Technology
Amritsar, Punjab, India
03.2022
Skills
Microsoft Outlook
Staff Management
English Fluency
Safety and Security
Document Preparation
Microsoft Office
Emergency Response
File and Records Management
Timeline
Tactical Security Guard
Logixx Security
06.2023 - Current
Customer Service Supervisor
Tim Hortans
07.2022 - 08.2023
Associate of Arts - International Business Law
Seneca College of Applied Arts And Technology
Associate of Applied Science - Information Technology - Cybersecurity
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