MEHAK SHARMA
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
4
4
years of professional experience
Work History
FOOD SERVICE SUPERVISOR
QUESADA BURRITOS AND TACOS
2023.08 - Current
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed catering orders effectively, ensuring timely delivery of large-scale meals without compromising quality or presentation standards.
- Implemented innovative marketing strategies that increased brand awareness within the local community leading to higher patronage rates at the establishment.
FRONT END ASSISTANT
COSTCO WHOLESALE
2020.04 - 2023.07
- Assisted customers with finding products, providing them with a positive shopping experience.
- Promoted a safe shopping experience for all patrons by adhering to company safety protocols and reporting potential hazards promptly.
- Resolved customer complaints professionally, ensuring their continued patronage and overall satisfaction.
- Managed currency exchanges accurately, minimizing discrepancies between register totals and actual cash amounts on hand.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
SHIPPING AND RECEIVING CLERK
COSTCO DEPOT
2021.04 - 2021.05
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
SALES ADVISOR
CLUB DEMONSTRATION SERVICES
2020.02 - 2020.03
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Education
BUSINESS ADMINISTRATION (BBS)
SENECA COLLEGE
North York, ON, Canada08.2021
HIGH SCHOOL DIPLOMA
G.R.D. ACADEMY
Ludhiana, Punjab, India03.2019
Skills
- Multilingual (English, Hindi and Punjabi)
- Friendly and welcoming personality
- Ability to multi-task and experience in fast-paced environment
- Ability to handle customer complaints issues swiftly and steadily
- Ability to lead a team and believe in teamwork
- Entrusted to handle large sums of money and cheques
- Proficient in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook
Timeline
FOOD SERVICE SUPERVISOR
QUESADA BURRITOS AND TACOS
2023.08 - Current
SHIPPING AND RECEIVING CLERK
COSTCO DEPOT
2021.04 - 2021.05
FRONT END ASSISTANT
COSTCO WHOLESALE
2020.04 - 2023.07
SALES ADVISOR
CLUB DEMONSTRATION SERVICES
2020.02 - 2020.03
BUSINESS ADMINISTRATION (BBS)
SENECA COLLEGE
HIGH SCHOOL DIPLOMA
G.R.D. ACADEMY
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