Mehak Manocha
Abbotsford,BC
Summary
To leverage my expertise in Java, JavaScript, and MySQL to contribute effectively to a dynamic development team. Seeking to apply my strong problem-solving skills and critical thinking in a challenging role where I can grow professionally and contribute to the success of the organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
System Support Specialist
Craftsman Collision
North Vancouver, British Columbia
02.2024 - Current
- Provided technical assistance for resolving Fresh Service Tickets in areas including Microsoft Office, software installation, and data export between applications.
- Managed SharePoint and updated documentation for the use of TRAVERSE software.
- Conducted testing and quality assurance for new TRAVERSE features, ensuring seamless integration.
- Administered timekeeping functions, including timecard management.
Office Manager
Wedge Clamp Systems
Richmond, BC
09.2018 - 10.2023
- Efficiently managed financial tasks, ensuring accurate billing and timely payments
- Simplified the logistics of overseas shipments, adhering to regulations for smooth operations
- Administered payroll and routine tax processes with precision, maintaining financial health
- Enhanced customer satisfaction by resolving inquiries and concerns with swift and effective solutions
- Aided in promotional efforts, helping to craft engaging marketing content.
Education
Bachelor of Computer Information Systems (4th Year) -
University of The Fraser Valley
true01-2025
Professional Communication Essentials Associate Certificate -
University of The Fraser Valley
Abbotsford, BC08-2022
Skills
- Proficient in Business Software, CRMs, and social media management tools
- Skilled in website development using HTML, CSS, and JavaScript
- Backend development with Java, and a solid understanding of object-oriented principles (UML, SOLID, GRASP)
- Knowledgeable in networking principles and troubleshooting
- Experienced with Mac OS, Linux, Windows environments, and command-line interfaces
- Competent in version control with Git & GitHub
- Familiar with database management using MySQL & PostgreSQL
Certification
CCNA Routing and Switching
Cisco Networking Academy (December 2016)
• Data networks and the Internet • Protocol layers • TCP/IP and OSI Model. • Addressing and naming schemes at various layers of data networks
Accomplishments
Winner at Hackathon
Chilliwack.tech (May 2024)
• Developed business idea and built prototype of the proposed business idea
• Analyzed market segments and formed the business plan to target the consumers
• Received mentorship from a panel of experienced entrepreneurs, business development and technical experts
Timeline
System Support Specialist
Craftsman Collision
02.2024 - Current
Office Manager
Wedge Clamp Systems
09.2018 - 10.2023
Bachelor of Computer Information Systems (4th Year) -
University of The Fraser Valley
Professional Communication Essentials Associate Certificate -
University of The Fraser Valley
CCNA Routing and Switching
Cisco Networking Academy (December 2016)
• Data networks and the Internet • Protocol layers • TCP/IP and OSI Model. • Addressing and naming schemes at various layers of data networks
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