Meghna Shiona
Saint Andrews
Summary
Dedicated and conscientious professional with a proven track record of consistently surpassing expectations through a strong work ethic, persistence, and hard work. Fueled by a genuine passion for achieving goals and delivering high-quality results in a timely manner.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
2024.05 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Crew member
Manchu wok
2023.05 - 2024.05
- Deliver meals promptly to ensure all food is served hot
- Accurately record and submit each guest's food order to the kitchen staff
- Promptly serve food orders and various hot and cold beverages to customers
- Optimize service quality by actively listening and responding to customer requests
- Process customer payments quickly and accurately
Crew member
Tim hortons
2022.10 - 2024.04
- Communicate with diverse teams/customers, build rapport and long-term relationships, and achieve customer satisfaction
- Report to and work closely with the Principal on all daily operations
Receptionist
Jk Gymnasium
2022.01 - 2022.08
- Build and maintain positive relationships with customers and supervisors
- Forward incoming email and mail correspondence to the correct practitioner
- Manage and monitor office supply inventory, placing new orders as needed
- Greeted and checked in all clients
Data entry clerk
Yashraj Biotechnology Ltd.
2021.01 - 2021.06
- Helped solve various payment and invoice queries
- Managed spreadsheets and accounting software
- Processed credit notes and invoices
- Audit expense reports for all employees
Education
Graduate degree - Business management
Lambton college
03.2024
12th - commerce and maths
Chandibai Himatmal Mansukhani
07.2021
Skills
- Attention To Detail
- Health Safety Protocols
- Effective Communication
- Food Safety Management
Languages
English
Marathi
Hindi
Malayalam
Certification
- ServSafe Food Handler's Certification
Timeline
Supervisor
Tim Hortons
2024.05 - Current
Crew member
Manchu wok
2023.05 - 2024.05
Crew member
Tim hortons
2022.10 - 2024.04
Receptionist
Jk Gymnasium
2022.01 - 2022.08
Data entry clerk
Yashraj Biotechnology Ltd.
2021.01 - 2021.06
12th - commerce and maths
Chandibai Himatmal Mansukhani
Graduate degree - Business management
Lambton college