Motivated Employment and Assistance Worker with comprehensive knowledge of social development issues and systems affecting marginalized communities. Passionate about developing and implementing policies to support communities in need. Collaborative and analytical advocate who builds strategic partnerships, advocates for clients and advances change for communities in need.
Overview
14
14
years of professional experience
Work History
Employment and assistance worker
Ministry of social development and poverty reduction
01.2019 - Current
Determine eligibility for assistance, and deliver impactful decisions to citizens, sometimes in sensitive or crisis situations
Access financial eligibility while applying current policies and legislation
Connect with community relations to further assists clients and promote service delivery
Dealing with clients experiencing active addiction and mental health concerns
Conflict resolution skills while focused on a trauma based approaches
Thorough review of up to date legislation and policy implementation
Applying current policies to prevent hardship and ongoing crisis by providing financial aid to client
Applying financial management skills to better assist clients in navigating current support payments.
Community Inclusion Worker
Pacific Coast Community Resources
03.2010 - 12.2018
Working with adults impacted by global developmental delays while connecting them to integral community supports and resources
Client focused care by initiating medical appointments, recording persistent health concerns and having them addressed by physicians
Implementing safety and care plans with CLBC to further assist staff and clients wellbeing
Hiring and interviewing relief staff
Developing schedules and respite relief for homeshare workers.
Education
Bachelor of Arts - Criminology
Kwantlen Polytechnic University
Surrey, BC
09.2013
Associate of Arts - Community Criminal Justice
Kwantlen Polytechnic University
Surrey, BC
01.2011
Skills
Critical Thinking
Active Listening
Problem-solving abilities
Legislation and policy implementation knowledge
Financial Management
Team support
Staff Training and Development
Case Management
Conflict Resolution
Compassionate
Client Advocacy
Crisis Intervention
Knowledge and Course Work
Indigenous relations and cultural agility
Mental health awareness training
Trauma based approach training
Financial and Information management training
Child abuse and neglect training
Diversity and inclusion training
Resilence; Health and well being training
Timeline
Employment and assistance worker
Ministry of social development and poverty reduction
01.2019 - Current
Community Inclusion Worker
Pacific Coast Community Resources
03.2010 - 12.2018
Bachelor of Arts - Criminology
Kwantlen Polytechnic University
Associate of Arts - Community Criminal Justice
Kwantlen Polytechnic University
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