Megan Palacios
Toronto,ON
Summary
Reliable and dedicated Food service professional with high customer engagement skills and over four years of experience. Carries a strong attention to accuracy and efficiency, which is evident both in a group setting as well as individually. Excels in fast-paced environments, even under pressure. Personable professional with exceptional communication skills and proactive problem-solving approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Customer-Service Associate
Tim Horton's
Brampton
04.2019 - Current
- Provided exceptional customer service during high-traffic, fast-paced shifts at a leading food service establishment.
- Trained and mentored new team members in customer service techniques and food safety protocols.
- Streamlined workflow processes, contributing to increased operational efficiency.
Billing Clerk
Lacios Cabinetry
Toronto
01.2021 - 10.2023
- General administrative and effective written communication skills, including managing emails and accounting books.
- Proficiency in Excel and basic accounting, honed by writing and developing invoices in Excel.
Education
Bachelor of Business Administration - Management & Marketing
University of Toronto
ScarboroughLaciosOntario Highschool Diploma -
David Suzuki Secondary School
Skills
- Clerical Support
- Customer Relationship Management
- Food Safety Training
- Attention to Detail
- Problem Resolution
- Friendly, Positive Attitude
- Organization and Time Management
- Verbal and Writing Communication
Certification
- Canadian Food Safe
- Canadian Smart Serve
Languages
Spanish
Native/ Bilingual
ASL
Limited
Timeline
Billing Clerk
Lacios Cabinetry
01.2021 - 10.2023
Food and Customer-Service Associate
Tim Horton's
04.2019 - Current
Bachelor of Business Administration - Management & Marketing
University of Toronto
ScarboroughLaciosOntario Highschool Diploma -
David Suzuki Secondary School
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