Christina Fitsalovich
Toronto,ON
Summary
Hardworking, enthusiastic, and highly motivated recent graduate ready to learn and be trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Responsible and reliable in order to ensure company and employee success.
Overview
7
7
years of professional experience
Work History
Food Preparer, Customer Service
Edible Arrangements
05.2020 - Current
- Prepare chocolate fruit and edible fruit designs.
- Offered assistance to customers in choosing the ideal product based on their needs and requests.
- Answer customer phone calls regarding orders and complaints; finding solutions to ensure customer satisfaction.
- Updated account information to maintain customer records.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
Deli Clerk
La Rose Bakery
01.2021 - 06.2021
- Packaging deli produce and serving customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Customer Service Representative
Yorkdale Fine Cars
04.2017 - 01.2019
- Worked as a receptionist and answered phone calls.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Program Assistant
Ukrainian Canadian Care Centre
06.2018 - 09.2018
- Assisted with planning and coordinating day-to-day and special program activities.
- Conducted research and analyzed data to inform program decisions.
- Conducted research to assist with routine tasks and special projects.
Education
Bachelor of Arts - Human Resources Management
York University
Toronto, ON06.2023
High School Diploma -
Bishop Allen Academy
Toronto, ON06.2019
Skills
- Fluent in English and Ukrainian
- Microsoft Word, Microsoft PowerPoint
- Team Development
- Critical Thinking
- Organized
- Clerical Support
- Strategic
- Complex Problem-Solving
- Active Listening
- Team Contribution
- Time Management
- Effective Planning
References
References upon request
Languages
English
Native or Bilingual
Ukrainian
Professional Working
Timeline
Deli Clerk
La Rose Bakery
01.2021 - 06.2021
Food Preparer, Customer Service
Edible Arrangements
05.2020 - Current
Program Assistant
Ukrainian Canadian Care Centre
06.2018 - 09.2018
Customer Service Representative
Yorkdale Fine Cars
04.2017 - 01.2019
Bachelor of Arts - Human Resources Management
York University
High School Diploma -
Bishop Allen Academy
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