Megan McCrea
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Personal Support Worker
MICs Group Of Health Services
03.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Support Service Worker
MICs Group
01.2022 - 03.2023
- Verified cleanliness and organization of storage areas and carts.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Laborer
Rockshield Engineering Wood Products ULC
06.2021 - 05.2022
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Used coordination and planning skills to achieve results according to schedule.
Member Service Advisor
Caisse Alliance (Timmins)
02.2020 - 06.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Diagnostic Imaging Clerk
Timmins and District Hospital
07.2019 - 02.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Waitress and Cook
Rosalie's and Lil Country Kitchen
01.2017 - 08.2017
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier
Foodland
03.2014 - 01.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Personal Support Worker
Northern College
Timmins, ON06.2023
Office Administration
Northern College of Applied Arts And Technology
South Porcupine, ON06.2018
High School Diploma -
Ecole Secondaire Alliance
Iroquois Falls, ON06.2016
Skills
- Verbal and Written Communication
- Time Management
- Leadership
- Customer Service
- Bilingual
- Interpersonal/Intrapersonal
Timeline
Personal Support Worker
MICs Group Of Health Services
03.2023 - Current
Support Service Worker
MICs Group
01.2022 - 03.2023
Laborer
Rockshield Engineering Wood Products ULC
06.2021 - 05.2022
Member Service Advisor
Caisse Alliance (Timmins)
02.2020 - 06.2021
Diagnostic Imaging Clerk
Timmins and District Hospital
07.2019 - 02.2020
Waitress and Cook
Rosalie's and Lil Country Kitchen
01.2017 - 08.2017
Cashier
Foodland
03.2014 - 01.2017
Personal Support Worker
Northern College
Office Administration
Northern College of Applied Arts And Technology
High School Diploma -
Ecole Secondaire Alliance
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