Meet Patel
Calgary
Summary
Dynamic Transit Operator with a proven track record at Calgary, adept at enhancing passenger safety and service quality. Skilled in conflict resolution and equipment operation, I excel in fostering relationships and optimizing service delivery. Committed to teamwork and community engagement, ensuring a positive travel experience for all passengers.
Overview
4
4
years of professional experience
Work History
Transit Operator
Calgary, Alberta
01.2024 - Current
- Operated transit vehicles safely and efficiently across designated routes.
- Communicated effectively with passengers regarding schedules and service updates.
- Conducted routine inspections to ensure vehicle safety and operational readiness.
- Assisted in resolving passenger concerns, providing exemplary customer service.
- Adhered to all safety regulations and company policies during operations.
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
- Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied backgrounds.
Security Guard
Volunteer Work at ISKCON
05.2022 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to detect and deter unauthorized activities.
- Responded promptly to incidents, providing calm and effective resolution strategies.
- Assisted in implementing safety protocols and emergency procedures for events.
- Collaborated with team members to maintain a secure environment during large gatherings.
- Trained new volunteers on security procedures and best practices for safety compliance.
- Fostered positive relationships with community members, enhancing overall trust in security measures.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
Laboratory Technician
AGAT Laboratories
05.2022 - 10.2023
- Conducted experiments and tests to ensure compliance with safety standards and protocols.
- Analyzed data and recorded results for ongoing laboratory projects, maintaining accuracy in documentation.
- Operated and calibrated laboratory equipment, ensuring optimal functionality for various procedures.
- Trained junior technicians on laboratory techniques and safety measures to enhance team performance.
- Member of Spill and Emergency Response Team.
Education
Bachelor of Science - Petroleum Engineering
Cape Breton University
Sydney, Nova Scotia11-2019
Bachelor of Science - Chemical Engineering
Shri S'ad Vidhyamandal Institute of Technology
Gujarat12-2016
Skills
- Relationship building
- Task prioritization
- Equipment operation
- Self motivation
- Analytical thinking
- Conflict resolution
- Incident reporting
- Passenger safety
- Customer service expertise
- Decision-making
- Service quality optimization
- Multitasking
- Time management
Languages
English
Full Professional
Timeline
Transit Operator
Calgary, Alberta
01.2024 - Current
Security Guard
Volunteer Work at ISKCON
05.2022 - Current
Laboratory Technician
AGAT Laboratories
05.2022 - 10.2023
Bachelor of Science - Petroleum Engineering
Cape Breton University
Bachelor of Science - Chemical Engineering
Shri S'ad Vidhyamandal Institute of Technology