Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephen Zisidis

Toronto,Ontario

Summary

Experienced transit operator with a proven track record of safely and efficiently transporting passengers throughout the city. Possesses extensive knowledge of street layouts and traffic regulations, enabling seamless navigation in any situation. Maintains composure and stays calm in challenging circumstances, consistently exceeding customer expectations. Brings a well-traveled background, unique perspective, and adaptability to the role, making a valuable asset to any transportation team.

Overview

11
11
years of professional experience

Work History

Transit Operator

Toronto Transit Commission
06.2022 - Current
  • Operated large vehicles in difficult urban and rural conditions.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Accepted and processed fares.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed company policies and procedures and maintained compliance with standards.
  • Followed all relevant schedules for routes and arrivals.
  • Drove 30-70 passengers to and from terminals.

Sales Representative

Maple Leaf Sports & Entertainment
01.2018 - 01.2022
  • Provide face to face customer services
  • Manage Kiosk for Toronto Maple Leafs and Raptors merchandise
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest
  • Provided customers with recommendations to promote brand effectiveness and product benefits
  • Work in overwhelming 20,000 max capacity arena.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Referee

High Park Ball Hockey
04.2013 - 06.2021
  • Collected daily reports for improved efficiency during games
  • Communicated with fans, coaches, players and other officials
  • Trained new officials through partnering up with them in games
  • Explained and taught regulations and rules to players and coaches
  • Promoted good sportsmanship among players
  • Ran drills and practices to help children to develop and improve sports skills
  • Exercised strong leadership skills and practiced self-discipline on and off field.

Porter/Car Washer

BMW
06.2019 - 08.2019
  • Sanitized high-traffic areas and equipment with approved cleaning supplies
  • Completed or assigned cleaning duties, including sweeping, mopping and window cleaning
  • Performed cleaning and maintenance duties as directed
  • Greeted guests as cars are brought in for service, and parked cars for service in service lot
  • Responded to questions and requests for information from customers about their vehicles.

Meat Clerk

Food Basics
01.2016 - 01.2018
  • Maintained excellent levels of food safety by frequently checking product dates
  • Restocked products based on available inventories and customer demands
  • Checked products for temperature and expiration date to maintain consumer safety.
  • Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
  • Used strong communication skills to address customer inquiries or concerns promptly and professionally.

Education

Diploma - Business Marketing

George Brown College
Toronto, ON
12.2019

Diploma -

East York Collegiate Institute
Toronto, ON
01.2016

Skills

  • Problem-solving aptitude
  • Professional Demeanor
  • Continuous Improvement
  • Time management abilities
  • Goal Setting
  • Team building
  • Relationship Building
  • Customer service expertise
  • Effective Communication
  • Organizational Skills
  • Multitasking Abilities
  • Time Management (Punctual)
  • Traffic Regulations Compliance

Languages

English
Full Professional

Timeline

Transit Operator

Toronto Transit Commission
06.2022 - Current

Porter/Car Washer

BMW
06.2019 - 08.2019

Sales Representative

Maple Leaf Sports & Entertainment
01.2018 - 01.2022

Meat Clerk

Food Basics
01.2016 - 01.2018

Referee

High Park Ball Hockey
04.2013 - 06.2021

Diploma - Business Marketing

George Brown College

Diploma -

East York Collegiate Institute

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Stephen Zisidis