I am willing to put my experience, integrity and skillset to achieve the goal to develop my future career. Also, I have such zeal that I can perform well at tasks assigned, learn new things and implement that according to the necessity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
TIM HORTONS
Bracebridge, Ontario
03.2024 - Current
Complies with and enforces all Tim Hortons operating standards.
Interact with customers in order to assure customer satisfaction.
Scheduling, TDL systems compliance
Managed daily operations to ensure efficient store functionality.
Trained and supported staff in customer service best practices.
Assistant Manager
TIM HORTONS
Toronto, Ontario
01.2022 - 12.2023
Organize workflow and ensure that employees understand their duties or delegated tasks
Achieved sales goals through product recommendations to guests
Ensures all restaurant policies are followed during the shift
Coordinated inventory management to ensure product availability and freshness.
Education
Business Management - Undergraduate Diploma
Canadore College
Toronto, ON
05-2021
ESL Course -
Thompson Rivers University
Kamloops, BC
12.2019
Higher Secondary School Certificate - Science
BPATC School And College
Savar, Dhaka, Bangladesh
07-2017
Secondary School Certificate - Science
Kathgora High School
Kathgora, Ashulia, Dhaka, Bangladesh
05-2015
Key Skills And Qualities
Active learner and able to do multi-task.
Fluent speaker in English and Bangla (native).
Great customer skills and communicate with generosity to others.