Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Mckenzie Ramsay

Toronto,ON

Summary

An enthusiastic graduating student with a double major in Art History and East Asian Studies, driven by a love for learning and a passion for sharing knowledge with others. With a background in customer service, I possess a strong foundation in interpersonal communication and a proven ability to engage with diverse audiences. As a dedicated advocate for education and cultural exchange, I am eager to leverage my academic background and interpersonal skills to inspire and empower others.

Overview

Work History

Customer Service Cashier

Pharmasave Pharmacy
2023.12 - 2024.04
  • Interacted daily with diverse customer groups, including people with disabilities and children, ensuring a positive, inclusive, and welcoming experience.
  • Prioritized and accommodated individual preferences and needs, enhancing customer satisfaction and fostering an environment of inclusivity
  • Collaborated with team members and supervisors to ensure smooth store operations.
  • Developed strong communication skills by assisting customers, handling transactions, and resolving issues in a friendly and efficient manner.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.


Education

Bachelor of Arts - Art History And East Asian Studies

University of Toronto
Toronto, ON
06.2024

Skills

  • Strong communication and interpersonal skills
  • Responsibility and reliability
  • Teamwork and Leadership
  • Organizational abilities
  • Experience using MS Office ( Word, Excel, PowerPoint, One Note, Outlook, Teams, One Drive)

Volunteer Experience

  • ROM Hands-on Biodiversity Gallery:

[ January 2024- Current]


 I enthusiastically contribute to the museum's mission of cultural enrichment and public engagement spreading my passion for learning to visitors. In this role, I actively assist museum staff in many ways, including guiding visitors through exhibits, giving directions, providing information, initiating interaction with "touch table" specimens, and ensuring a positive visitor experience.


  • Bangladesh Centre & Community Services (BCCS):

[June 2017- September 2019]


At BCCS I had the privilege to contribute to the integration and empowerment of newcomers and long-time residents into Canadian society. I assisted in English conversation circles, participating and encouraging practicing  English pronunciation, vocabulary, and grammar through dialog. I also assisted with event coordination, for personal events such as weddings, and community cultural events, this often included set up and clean up for events. 

Languages

English
Native or Bilingual
Korean
Limited Working

Timeline

Customer Service Cashier

Pharmasave Pharmacy
2023.12 - 2024.04

Bachelor of Arts - Art History And East Asian Studies

University of Toronto
Mckenzie Ramsay