Ramanjot Kaur
Surrey,BC
Summary
To join an energetic team at a trustworthy organization, where I personally can dedicate my Customer Services and management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Wendys Restaurant
08.2024 - Current
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Redeemed coupons to discount purchases.
- Resolved customer complaints and maintained clean and tidy checkout area.
Baker, cake decorator, customer experience, cashier
The original cakerie
01.2022 - Current
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Analyzed customer preferences to design and create tailored products.
- Maintained accurate inventory of baking supplies and ingredients.
- Created appealing displays to showcase products in bakery.
- Managed customer service operations, including taking orders and resolving complaints.
Cleaner at Stadium Chinatown
Cleaning Company
08.2023 - 12.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
Kitchen helper
Spice 72
05.2022 - 10.2023
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Followed supervisor instructions to complete tasks on time.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Education
Associate of Arts - Arts Education
Coquitlam college
Coquitlam, BC04.2024
Skills
- Excellent time management skills developed in order to efficiently complete all my responsibilities while maintaining a good life balance
- Strong initiative and ability to solve problem independently
- Highly adaptable to new tasks and activities
- Always punctual with excellent attendance as proven by grades and instructor comments
- Great written and verbal communication skills in multiple languages: English, Hindi and Punjabi
- Proficient at providing information or knowledge about products and services the customer has questions about to increase customer satisfaction
- Strong interpersonal communication skills resulting in retaining customers and generating new ones
Languages
English, Punjabi and Hindi
Elementary
Availability
Tuesday, Saturday, Sunday
Certification
Food safety certificate
Timeline
Customer Service Cashier
Wendys Restaurant
08.2024 - Current
Cleaner at Stadium Chinatown
Cleaning Company
08.2023 - 12.2023
Kitchen helper
Spice 72
05.2022 - 10.2023
Baker, cake decorator, customer experience, cashier
The original cakerie
01.2022 - Current
Associate of Arts - Arts Education
Coquitlam college