McKenzie Desjardins
Ottawa
Summary
Experienced with strategic planning, financial management, and team leadership. Strong focus on team collaboration and achieving results. Track record of building strong relationships with stakeholders to ensure business success.
Overview
15
15
years of professional experience
Work History
Business Owner
Spencerville Self Storage
11.2024 - Current
- Manage daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired and oversaw subcontractors to meet project needs.
Employee Benefits and Group RRSP Broker
O'Farrell Financial Services
07.2022 - 07.2023
- Advised clients on employee benefits programs, including health, dental, and retirement plans, to tailor solutions that meet organizational needs.
- Managed and expanded a portfolio of over 100 businesses for employee group benefits and RRSP plans.
- Attended networking events and conducted proactive outreach to potential and existing clients, enhancing the employee benefits portfolio and reinforcing client relationships.
District Field Sales Manager
Mac Tools Canada (Stanley Black & Decker Inc.)
11.2017 - 07.2022
- Organized and executed franchisee and customer events, including sales training, finance education, and internal sales initiatives.
- Managed relationships with 15+ franchise owners to drive year over year sales growth, provide coaching, and resolve conflicts.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Delivered regular presentations to senior leadership on district sales performance, highlighting successes and opportunities for growth.
Franchisee Owner
Mac Tools
09.2014 - 11.2017
- Achieved President’s Club Award for top 100 Franchisees in first full year of business and served as a mentor for new franchisees, enhancing their success and integration.
- Implemented best practices to boost sales and productivity, and collaborated with franchisees to optimize operations and share effective strategies.
- Improved store layout design, managed purchasing, sales, and marketing operations, and achieved financial growth through strategic planning.
Journeyman Automotive Service Technician
Miller Hughes Ford Lincoln
01.2011 - 09.2014
- Demonstrated versatility in skillset by performing repairs across various automotive systems such as electrical, suspension, brakes, and drivetrain.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Increased shop efficiency by maintaining a clean, organized workspace and effectively managing repair schedules.
Education
Motive Power Technician Certificate -
St. Lawrence College
07.2009
High School Diploma -
St. Joseph's Catholic Secondary School
07.2008
Skills
- First Aid & CPR/AED Level C Certified (2024)
- Class CZ Commercial Drivers License
- Franchisee Training and Development
- Team Leadership and Coordination
- Project Management
- Territory Management
- Sales Events Organization and Execution
- Relationship building and management
- Prospecting/Interviewing/Recruiting
- Budget Management and Forecasting
Languages
English
French
Timeline
Business Owner
Spencerville Self Storage
11.2024 - Current
Employee Benefits and Group RRSP Broker
O'Farrell Financial Services
07.2022 - 07.2023
District Field Sales Manager
Mac Tools Canada (Stanley Black & Decker Inc.)
11.2017 - 07.2022
Franchisee Owner
Mac Tools
09.2014 - 11.2017
Journeyman Automotive Service Technician
Miller Hughes Ford Lincoln
01.2011 - 09.2014
High School Diploma -
St. Joseph's Catholic Secondary School
Motive Power Technician Certificate -
St. Lawrence College
Leisure Activities
- Fitness: Completed 10 marathons and actively participate in the Ottawa running community; enthusiastic about long-distance outdoor activities.
- Travel: Avid traveler with a passion for exploring new cultures and connecting with diverse people.
Additional Information
- Experienced with SAP Concur Expense Management Software
- Skilled in Salesforce CRM
- Proficient in Microsoft Office Suite: Excel, Powerpoint and Word
- Ability to type 80 words per minute with accuracy
- Red Seal Interprovincial Automotive Service Technician 310S (2014)
- Mac Tools President’s Award Club (2015)
- Mac Tools Macpherson Award (2017)
References
AVAILABLE UPON REQUEST