Mayte Armas
Toronto,ON
Summary
Dedicated and dynamic flight attendant with a strong commitment to safety and teamwork, effective communication, and proactive passenger care. Proficient in emergency procedures and first aid, ensuring a secure and comfortable flying experience.
Overview
10
10
years of professional experience
Work History
Flight Attendant
Air Canada
01.2016 - Current
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, dangerous goods, and other safety protocols.
- Certified in eleven types of aircraft: A319, A320, A321, A333, B220, B767, B777-300/200, B737-800, B787-800/900.
- Performed pre-flight checks of safety and emergency equipment to guarantee safe flight conditions.
- Attended crew pre-flight briefings and performed passenger safety briefings, providing specialized care for passengers with special needs.
- Communicated, coordinated, and collaborated with the crew at all times to maintain a smooth flight operation.
- Assisted passengers with boarding, luggage, and seating arrangements, proactively resolving their issues and complaints.
- Responded to medical emergencies during flights.
- Maintained the cleanliness of the cabin and passenger areas throughout the flight, restocked supplies, and kept an eye on passengers by being situationally aware.
- Delivered on board customer service, including food and beverage service, as well as duty-free products, addressing passengers' needs in a timely and professional manner.
Education
Some College (No Degree) - Flight Services Certificate
Seneca College of Applied Arts And Technology
Toronto,Ontario,Canada05-2015
Skills
- Adaptable, reliable, and flexible, committed to safety and teamwork
- Used to work under pressure, with the ability to prioritize and multitask in a confined, fast-paced environment
- Show respect for diverse opinions, values, and beliefs
- Excellent team player and 'One Crew' concept mentality
- Strive to anticipate the needs of both internal and external customers at all times
- Bilingual in English and Spanish
- Ability to sell and market different products
Timeline
Flight Attendant
Air Canada
01.2016 - Current
Some College (No Degree) - Flight Services Certificate
Seneca College of Applied Arts And Technology