Mayank Soni
Sydney,Nova Scotia
Summary
Highly experienced Supervisor with a strong work ethic, proven leadership skills, and a track record of exceeding expectations. Skilled in project planning, team motivation, and teaching best practices. Committed to fostering a communicative and empowered work environment. Goal-oriented with expertise in cost reduction and process optimization. Effective in leading teams to achieve on-time job completion and resolving conflicts. A quick-thinking problem-solver dedicated to driving team and organizational success through process improvement and inventory control.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Supervisor
Mac Convenience Store
12.2022 - 04.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Carried out day-day-day duties accurately and efficiently.
- Solicited customer feedback to identify and improve on areas of weakness
- Gathered, organized, and input information into digital database
- Wrote and submitted reports on industry trends, prompting managers to develop business plans
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Retail Store Supervisor
Broadway Convenience Ltd & U-Haul Dealer
09.2021 - 11.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point-of-sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Streamlined processing of defective and clearance items to increase productivity by 20%
- Entered and priced inventory to assist with efficient restocking
- Submitted orders for new inventory
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store
- Created successful plans to maximize profits and reduce loss
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
Manager
Leela Ram Shri Ram
06.2018 - 08.2021
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Coordinated ordering, receiving, pricing, and stocking to maintain product shelves.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Managed over 35 customer calls per day
- Developed and maintained relationships with customers and suppliers through account development.
- Conducted monthly inventories of raw materials and components on work floor.
Education
Post Baccalaureate Diploma - Supply Chain Management
Cape Breton University
Sydney, NS05.2022
Bachelor of Arts - Material Management
Delhi University
Delhi, IND06.2019
Skills
- MS Office Proficiency
- Cash Handling and Reconciliation
- Social Media Platforms
- Customer Assistance
- Business Administration
- Six Sigma Methodologies
- Time Management Skills
- Staff Management
- Office Supplies and Inventory
- Hazardous Materials
- Records Accuracy
- Inventory Management
Accomplishments
- Media President of Delhi University student's Union for the session 2018-2019
- Coordinated college cultural Fests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Supervisor
Mac Convenience Store
12.2022 - 04.2023
Retail Store Supervisor
Broadway Convenience Ltd & U-Haul Dealer
09.2021 - 11.2022
Manager
Leela Ram Shri Ram
06.2018 - 08.2021
Post Baccalaureate Diploma - Supply Chain Management
Cape Breton University
Bachelor of Arts - Material Management
Delhi University
Certification
- Health and Safety Planner for Nova Scotia Workplaces, Skillpass(Nova Scotia) 2023
- WHMIS, Skillpass(Nova Scotia) 2023
- Food handling certificate, Food Safety.ca, 2022
- CPR/AED/First Aid (National CPR Foundation), 2021
- Computer diploma in FINANCE from F-Tec Institute with Grade “A”
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