Tanupriya Dhanota

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Leading and motivating a team of employees to ensure that all customer orders are fulfilled accurately, efficiently, and in a timely manner
• Monitoring employee performance and provide feedback on areas for improvement
• Training new hires on proper food handling techniques, customer service skills, and cash register operations
• Assisting the store manager i developing strategies to increase sales and profitability
• Maintaining accurate records of daily transactions and inventory levels

• Maximize sales through excellent customer service, product knowledge, and merchandise presentation.
• Proactively utilize Salesforce to record and maintain client information and preferences to drive your business
• Develop a deep knowledge and understanding of Peloton's products and brand image.
• Phone and email outreach to both established and developing clients to communicate updates, events, and follow-up.
• Provide outstanding customer service at all times.

• Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
• Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
• Offloading delivery trucks transporting merchandise into the warehouse.
• Arranging incoming deliveries in designated storage areas.
• Confirming merchandise information matches that of the work order.
• Locating and extracting merchandise from shelves and storage areas.
• Inspecting the merchandise for damage, flaws, and irregularities.

Performed general warehouse functions such as: picking and put away of products.

• Assisted with Outbound activities such as: releasing orders(waving), investigation on product shortage, and order cancellation.

• Performed cycle counts, receiving, put away of products, replenish stock locations.

. knowledge of SAP software.

• Experience in Operating lifting devices such as pump truck.

• Performed work in accordance with account specific Standard Operating Procedures.

• Experience of using “cobots” to perform picking duties.

• Experience of using dock plates and conveyors to assist the functions of shipping and receiving.

• Worked in a safe manner and adhere to safe working procedures.

. Inspection of the merchandise to process the returns.