Mayank Mahajan
Brampton,ON
Summary
Customer-focused meticulous salesperson with extensive 7 years of experience generating revenue through individually tailored sales strategies. Skilled in building customer relationships and understanding customer needs. But very keen in learning new sales methodologies.
My daily routines consists of travelling regularly to meet clients, understanding their needs and then briefing them about the product that suits them the best. Also, have a brief knowledge of HVAC.
Overview
8
8
years of professional experience
Work History
Territory Sales Representative
Wurth Canada
11.2020 - Current
- Developed strong relations with key business accounts resulted in increased sales and customer retention.
- Prospected new businesses by meeting and engaging them in person. Meeting existing business customers to review current services and expand sales opportunities by adding more product lines.
- Partnered with existing local team members to understand critical territory sales roles via job shadowing. Traveled local territory with team members and later individually to customer business sites daily.
- Developed, maintained and utilized diverse small to big business client base.
- Fostered lasting relationships with customers through effective communication and quick response to their needs resulting in long-term loyalty and expanded client base.
- Collaborated with managers to provide customers feedback and recommend operational changes to meet emerging trends.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Effectively Utilized company's CRM system for order placement and exploring company's vast product lines.
Technical Sales Representative
Winters Technical Staffing (Rogers)
11.2018 - 08.2020
- Drove team revenue totals by bringing in top sales numbers.
- Resolved average of 30 customer issues per month through active communication and dedicated research skills.
- Conducted market research to identify customer needs and preferences.
- Generated and executed sales plans in existing customer base to meet profit increase goals and monthly targets.
- Recommended Rogers vast product line and explained features and costs to help customers make educated buying decisions.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Proactively managed client correspondence and recorded tracking and communications.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Used Avaya to maintain company database with essential account and sales information.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Senior Relationship Manager
ICICI Securities
11.2015 - 01.2018
- Researched current trends to identify prospective customers and determine specific needs.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
- Gave exciting presentations to prospects and leads in effort to build business opportunities.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Ensuring the achievement of monthly revenue target by maximum penetration through fee product like Share trading, Mutual Fund, Life Insurance and PMS.
Education
Post Secondary Graduate Diploma - Supply Chain Management
St. Lawrence College
Toronto, ON08.2018
MBA - Marketing And International Business
G.G.S.I.P.U
New Delhi, India08.2015
BBA - General Business
G.G.S.I.P.U
New Delhi, India08.2012
Skills
- Client relationship management
- Microsoft Office Suite
- Customer Engagement
- Territory Management
- Market Research
- After sales support
- Competitor Analysis
- Influential and proactive
- Sales Strategy Development
- Technical Aptitude
Accomplishments
- Always in top 3 in West Canadian territory in terms of maintaining and keeping consistent customer base by opening and reactivating customers.
- Rewarded and recognized by CEO of Wurth Canada for one of the top sales achiever.
- Supervised team of 5 staff members.
- Won several monthly, quarterly, half yearly sales contests.
- Achieved and exceeded sales numbers month on month. Never missed a target any month.
- Awarded 3rd position PAN India for financial advisory services for the third quarter of the year 2017.
- Rewarded and recognized at employees meet in Goa for qualifying the annual contest “Shikhar” by Senior Leadership of ICICI.
- Got PAN India recognition for opening maximum 3 in 1 bank accounts consecutively for 6 months.
Additional Information
I Speak multiple languages (HINDI, ENGLISH, PUNJABI).
Timeline
Territory Sales Representative
Wurth Canada
11.2020 - Current
Technical Sales Representative
Winters Technical Staffing (Rogers)
11.2018 - 08.2020
Senior Relationship Manager
ICICI Securities
11.2015 - 01.2018
Post Secondary Graduate Diploma - Supply Chain Management
St. Lawrence College
MBA - Marketing And International Business
G.G.S.I.P.U
BBA - General Business
G.G.S.I.P.U
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