Max Dhaliwal
White Rock,BC
Summary
Final-year BBA Accounting student at Kwantlen Polytechnic University with a strong academic foundation in financial reporting, audit, and tax, complemented by hands-on experience balancing part-time work and full-time study. Proficient in Sage 50 and Excel, with a proven ability to learn quickly, think critically, and adapt in fast-paced environments. Known for a strong work ethic, attention to detail, and a genuine commitment to professional development. Currently on the CPA pathway and eager to bring value, accuracy, and integrity to a dynamic accounting team.
Overview
3
3
years of professional experience
Work History
Customer Experience Associate
TD Canada Trust
Abbotsford, British Columbia
04.2022 - Current
- Maintained confidentiality of customer information in compliance with privacy regulations.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Provided exceptional customer service by answering inquiries, resolving complaints and processing transactions promptly.
- Processed customer deposits and withdrawals accurately, balancing the general ledger daily..
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Developed strong relationships with customers to ensure repeat business.
- Performed cash handling duties including counting currency, coins and checks.
Education
BBA - Accounting
Kwantlen Polytechnic University
Richmond, BC12-2025
Skills
- Regulatory compliance
- Accounting software
- Customer service
- Detail orientation
- Time management
- Analytical thinking
- Computer skills
- Excellent communication
Affiliations
- Member, Accounting Students of Kwantlen (ASK) – Attend workshops and networking events with CPAs and industry professionals
- Fitness & Wellness – Consistent passion for the gym focused on mental and physical discipline
- Volunteer Experience – Occasionally assist with local food drives and work-related opportunities
- Recreational Basketball – Value teamwork, strategy, and friendly competition
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Websites
Timeline
Customer Experience Associate
TD Canada Trust
04.2022 - Current
BBA - Accounting
Kwantlen Polytechnic University
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