Summary
Overview
Work History
Education
Skills
Awards
Highlightedskills
Timeline
Generic

ALENA PIATUKHOVA

Halifax,Canada

Summary

A results-driven Accounting and Finance undergraduate with strong analytical skills and a proven ability to manage financial tasks and contribute to success. A varsity volleyball player and team captain with over six years of competitive experience, demonstrating exceptional leadership, teamwork, and communication skills. Eager to start the CPA journey, with experience in financial data processing, cost analysis, and project coordination. Fluent in English, Russian, and Slovak, with strengths in organization, attention to detail, and proficiency in Excel. Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

4
4
years of professional experience

Work History

Customer Experience Associate

Homburg Centre for Health and Wellness
Halifax, Canada
01.2023 - Current
  • Processed membership applications, renewals, and bookings, maintaining data accuracy for over 500 members
  • Reconciled daily transactions totaling $5,000, ensuring accurate financial reporting
  • Implemented an improved scheduling system, reducing administrative tasks by 15%
  • Resolved 20+ customer inquiries daily, improving satisfaction scores and retention

Varsity Volleyball Player & Team Captain

Saint Mary's University
Halifax, Canada
09.2022 - 05.2026
  • Led the varsity volleyball team, enhancing leadership, communication, and problem-solving skills
  • Fostered collaboration and team cohesion, resulting in consistent tournament success and recognition as Coaches' Choice in 2024
  • Balanced rigorous athletic and academic commitments, developing strong time management and prioritization abilities
  • Represented the university in national competitions, leveraging resilience and discipline cultivated through professional volleyball experience

Teaching Assistant Managerial Accounting

Saint Mary's University
Halifax, Nova Scotia
01.2025 - Current
  • Monitored student progress, providing feedback and support as needed.
  • Graded assignments and tests and documented results into filing systems.
  • Graded assignments and tests in a timely and fair manner.

Teaching Assistant Financial Accounting

Saint Mary's University
Halifax, Nova Scotia
01.2025 - Current
  • Graded assignments and essays and recorded grades.
  • Graded assignments, tests and papers according to teacher instructions.
  • Graded assignments and tests and documented results into filing systems.
  • Participated in professional development workshops to improve teaching skills and knowledge.

Coach/Instructor

Aboriginal Sport Circle
Corner Brook, Canada
06.2024 - 08.2024
  • Coached athletes individually, creating personalized performance plans to optimize results
  • Prepared cost projections for events, ensuring budgets were met
  • Organized training schedules and logistics, reducing errors by 25%

Team Member

TRENDZ
Dartmouth, Canada
05.2023 - 08.2023
  • Monitored and reconciled daily sales transactions with 100% accuracy
  • Tracked inventory levels, reducing discrepancies by 10% through effective supplier coordination
  • Streamlined order processing workflows, increasing customer service speed by 20%

Sales Associate

Decathlon
Dartmouth, Canada
05.2023 - 08.2023
  • Processed $10,000+ in daily transactions with high accuracy
  • Minimized revenue loss by conducting financial analyses of returns and exchanges
  • Generated $2,500+ monthly through membership program enrollments and tailored product recommendations

Education

Bachelor of Commerce - Accounting and Finance, Computing Science

Saint Mary's University, Sobey School of Business
Halifax, Nova Scotia
05.2026

Skills

  • Proficient in Microsoft Excel
  • Financial modeling
  • Data visualization
  • Advanced analytics
  • Cash reconciliation
  • Financial reporting
  • Regulatory compliance
  • Evaluating workflows
  • Enhancing productivity
  • Reducing inefficiencies
  • Strong communication
  • Simplifying complex financial concepts
  • Leadership
  • Mentoring
  • Conflict resolution
  • Teamwork

Awards

  • Coaches' Choice of 2024 Award, Saint Mary's University
  • Dean's List (2023-2024)
  • Dr. JJ Carroll Memorial Scholarship (08/01/24)
  • Athletics Intl Tuition Bursary (09/01/22 - Present)

Highlightedskills

  • Proficient in Microsoft Excel for financial modeling, data visualization, and advanced analytics.
  • Skilled in cash reconciliation, financial reporting, and regulatory compliance to minimize discrepancies.
  • Adept at evaluating workflows to enhance productivity and reduce inefficiencies.
  • Strong communicator capable of simplifying complex financial concepts for diverse audiences.
  • Fluent in English, Russian, and Slovakian, fostering collaboration in multicultural environments.
  • Leadership and mentoring experience developed as a varsity team captain and coach.

Timeline

Teaching Assistant Managerial Accounting

Saint Mary's University
01.2025 - Current

Teaching Assistant Financial Accounting

Saint Mary's University
01.2025 - Current

Coach/Instructor

Aboriginal Sport Circle
06.2024 - 08.2024

Team Member

TRENDZ
05.2023 - 08.2023

Sales Associate

Decathlon
05.2023 - 08.2023

Customer Experience Associate

Homburg Centre for Health and Wellness
01.2023 - Current

Varsity Volleyball Player & Team Captain

Saint Mary's University
09.2022 - 05.2026

Bachelor of Commerce - Accounting and Finance, Computing Science

Saint Mary's University, Sobey School of Business
ALENA PIATUKHOVA