Highly-motivated employee with a love for finance. Desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Quick at mastering new processes.
Overview
9
9
years of professional experience
Work History
DIGITAL FRAUD OFFICER
Royal Bank of Canada
03.2023 - Current
Engage with RBC clients to resolve fraudulent incidents at first point of contact
Analyze customer account transactions for any suspicious activity that may indicate fraudulent behavior or activity.
Navigate financial applications to secure client digital banking, debit and/or credit financial products
Educate and provide advice to clients to meet their immediate security needs.
Input information regarding fraud investigations into detailed reports for submission to clients.
Participate in group discussions with team members to develop new ways to combat fraud.
EQUITIES TRADER
Entrepreneurial Equity Trader
06.2020 - Current
Responsible for all risk management parameters
Using quantitative analytics to create, sustain, and maintain a trading edge
Strong understanding of price action
Executed trades with speed and accuracy according to established risk management policies.
Comprehension and awareness of trading psychology.
Assessing market conditions, monitored stock prices, and identified opportunities for profitable trades.
Machine Operator / Department Team Leader
Dominion Sample
03.2015 - 08.2020
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
Suggested specific ideas for process, productivity and safety improvements.
Education
ELECTRICITY DIPLOMA -
Pearson Electrotechnology Center
Montreal, QC
02.2022
Skills
Effectively use technological and digital applications
Understanding call flow
Able to read financial charts
Can function effectively under pressure
Emotional resilience and controlled expectations
Able to be logical while implementing creativity
Data/Trend analysis
Fraud identification
Bilingual English and French
Great attention to detail with great multitasking skills
Customer Service Representative/Courier and Archiving at (RBC)Royal Bank Of Canada/Antigua Commercial BankCustomer Service Representative/Courier and Archiving at (RBC)Royal Bank Of Canada/Antigua Commercial Bank