Summary
Work History
Education
Skills
Languages
Timeline
Generic

Matthew Morris

Bathurst,NB

Summary

Dynamic and dedicated professional with extensive experience at Foodland Grocery Store, excelling in customer service and quality control. Proven ability to enhance product freshness and safety while maintaining a clean environment. Skilled in stock rotation and effective communication, consistently achieving high customer satisfaction and repeat business.

Work History

Produce Clerk

Foodland Grocery Store
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Inspected produce to update and adjust pricing information.
  • Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.

Meat Cutter

Foodland Grocery Store
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
  • Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
  • Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
  • Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
  • Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.
  • Reduced waste by accurately portioning meat products according to customer specifications.

Grocery Clerk

Foodland Grocery Store
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
  • Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
  • Operated cash register to accurately process and record customer payments.
  • Conducted inventory checks to prevent stock shortages, ensuring product availability.

Cashier

Foodland Grocery Store
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

Diploma -

Woodstock High
Woodstock, NB
06.2005

Skills

  • Customer service
  • Strong work ethic
  • Positive attitude
  • Stock rotation
  • Packaging and labeling
  • Cleaning and sanitation
  • Shelf stocking
  • Pallet jack operation
  • Food preparation
  • Box cutter and pallet jack safety
  • Sanitation standards
  • Display setup
  • Product pricing
  • Flexible schedule
  • Quality control
  • Price checking
  • Stock replenishment
  • Regulatory compliance
  • Operations support
  • Temperature logging
  • Task delegation
  • Product processing
  • Display maintenance
  • Training and mentoring
  • Safe food handling
  • Food safety compliance
  • Honesty and integrity
  • Retail sales
  • Written and oral communication
  • Supply ordering
  • Hand-eye coordination
  • Shipment processing
  • Management interaction
  • Temperature monitoring
  • Product knowledge

Languages

English
Professional Working

Timeline

Produce Clerk

Foodland Grocery Store

Meat Cutter

Foodland Grocery Store

Grocery Clerk

Foodland Grocery Store

Cashier

Foodland Grocery Store

Diploma -

Woodstock High

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Matthew Morris