Matthew McGuigan
Montreal,Quebec
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Building Superintendent
B&G Realties
Montréal, QC
07.2020 - Current
- Maintained multiple apartment complexes downtown and in the mild end of Montreal
- Small repairs, painting, cleaning and tending to the tenants requests
- Insuring the buildings are clean and taken care of properly.
Lawn Care Technician
All Green Landscaping
FREDERICTON, New Brunswick
05.2020 - 07.2022
- Managed over 50 different customers
- Other Duties: -Driving truck with trailer -Operating Seated Mowers -Fertilizing/Lime -Aeration -Checking for grubs/chinch bug -Loading/Unloading Material
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
- Maintained routine landscaping schedules to boost lawn health.
- Diagnosed lawn and garden issues and recommended targeted solutions.
Server/Supervisor
Claudine's Eatery
Fredericton, NB
04.2018 - 04.2020
- Restaurant opener / breakfast server capable of running and servicing a large dining hall
- Other duties:
- Opening 3 days a week
- Seating/Greeting guests -Maintaining Cleanliness -Busing/Cleaning tables
- Serving up to 30 Customers at once -Bartending experience
- Fulfilling orders for stock replenishment
- Supervised other employees and ensured smooth service and customer satisfaction.
Building Center Sales Associate
Simms Home Hardware Building Center
Fredericton, NB
05.2017 - 01.2018
- Selling and quoting building materials to contractors and business owners (Lumber, Drywall, Plywood, Concrete)
- Quotes vary from small do it yourself home projects to large scale building projects
- Working to help both regular and new customers with friendly customer service
- This position involved a lot of financial organization and precise calculations for larger quotes and invoices
- Ensure consistency in excellent customer service
- Experience gained:
- Ability to work a cash
- Including closing, returns
- General knowledge of Building materials, Plumbing, Electrical, HVAC, Hardware, Paint, etc
- Ability to accurately quote building materials for small and large projects
- Ability to specially order product directly from supplier
- Ability to close store
- Including closing tills, counting cash, locking up
- Friendly customer service Ware House Operations
General Labourer
MECCA corporation
Fredericton, NB
05.2016 - 09.2016
- New building site preparation
- Work site maintenance
- General labour
Sales Associate / Jean Expert
American Eagle Outfitters
Fredericton, NB
08.2014 - 03.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
High School Diploma -
Fredericton High School
Fredericton, NB06.2016
Skills
- Decision Making
- Business knowledge
- Product promotions
- Strategic planning
- Flexible and Adaptable
- Hardware installations
- Hardware experience
- Materials knowledge
Certification
Valid N.B. Full Drivers License
September 2015 to September 2022
Timeline
Building Superintendent
B&G Realties
07.2020 - Current
Lawn Care Technician
All Green Landscaping
05.2020 - 07.2022
Server/Supervisor
Claudine's Eatery
04.2018 - 04.2020
Building Center Sales Associate
Simms Home Hardware Building Center
05.2017 - 01.2018
General Labourer
MECCA corporation
05.2016 - 09.2016
Sales Associate / Jean Expert
American Eagle Outfitters
08.2014 - 03.2016
High School Diploma -
Fredericton High School