MATTEO PALLAVICINI
Calgary,Canada
Summary
Young, dedicated and hardworking individual with experience in retail and customer service, skilled in stock management, customer assistance and teamwork. Strong knowledge of product handling. Eager to contribute my abilities and grow within a dynamic work environment.
Overview
7
7
years of professional experience
Work History
Server
The Spaghetti Old Factory
Calgary, Alberta
11.2025 - Current
- Provided friendly, efficient table service in a fast-paced dining environment.
- Took accurate food and beverage orders while ensuring guest satisfaction.
- Collaborated with kitchen and team members to ensure timely service.
- Handled payments and maintained a clean, organized section.
Fitness Sales Consultant
Fitactive
Giussano, Italy
01.2025 - 09.2025
- Drove membership growth by actively selling fitness packages and subscriptions tailored to individual client goals.
- Conducted facility tours and consultations, educating prospects on services, equipment, and promotions to convert leads into members.
- Built and maintained strong client relationships through follow-ups, renewals, and personalized support to improve retention.
- Managed front desk operations, including member check-ins, scheduling, and administrative tasks, while maintaining a welcoming environment.
Fresh Department employer
Iperal Supermarkets
Seregno, Italy
02.2020 - 12.2024
- Managed stock orders, supported other store locations when needed.
- Replenished shelves and displays in the fresh produce department.
- Assisted customers with product selection and provided informations on fruits and vegetables.
- Produce Department Comanager
Employer
La Cascina Brianzola SNC
Giussano, Italy
06.2019 - 02.2020
- Responsible for the daily care of animals, the cleaning and maintenance of their living spaces.
- Took care of plants, including watering and applying appropriate treatments.
- Provided customer service by assisting clients with their purchases and restocked shelves to ensure product availability.
- Pet Store / Garden
Education
Student - Food science and Gastronomy
San Raffaele Telematic University
Rome, Italy09.2023
Technical Diploma - Agricultural and Rural Development Services
Luigi Castiglioni School
Limbiate, Italy06.2020
Skills
- Teamwork
- Problem solving
- Leadership
- Work ethic
- Adaptability
- Microsoft Office: Word, Power Point, Excel
- Communication
- Design Software: SketchUp, PRO Landscape Design
Timeline
Server
The Spaghetti Old Factory
11.2025 - Current
Fitness Sales Consultant
Fitactive
01.2025 - 09.2025
Fresh Department employer
Iperal Supermarkets
02.2020 - 12.2024
Employer
La Cascina Brianzola SNC
06.2019 - 02.2020
Student - Food science and Gastronomy
San Raffaele Telematic University
Technical Diploma - Agricultural and Rural Development Services
Luigi Castiglioni School