Chelsie Luna
Hayward
Summary
Experienced with behavior analysis, focusing on individualized intervention plans to improve clients' social and communication skills. Utilizes positive reinforcement and behavior tracking to support goal achievement. Strong understanding of data collection and analysis to refine intervention strategies.
Knowledgeable volunteer with proven ability to support educational initiatives. Assisted teachers in classroom activities and contributed to positive learning environment. Demonstrated strong organizational and communication skills.
Experienced with creating supportive learning environments and assisting in classroom activities. Utilizes strong organizational and communication skills to enhance educational experiences. Track record of effective collaboration with teachers and staff.
Experienced with creating engaging and safe activities for children. Utilizes strong communication skills to coordinate with parents and manage children's schedules effectively. Knowledge of child development principles ensures nurturing and supportive environment.
Ultimately seeking a position to grow and specialize more in teaching new skills,provide support, and reducing challenging behaviors for children.
Overview
5
5
years of professional experience
Work History
Server
Darden Restaurants, Inc. - Olive Garden
Hayward, CA
08.2022 - Current
- Ability to connect with guests, anticipate their needs, and provide a personalized dining experience.
- Clear and concise interactions with both guests and team members.
- Strong communication skills to interact with customers and team members
- Problem-solving abilities to handle common dining issues.
- Working harmoniously with team members, sharing responsibilities, and supporting one another to maintain a smooth service flow.
- Comprehensive knowledge of the menu, including ingredients, preparation methods, and potential allergens.
- Physical coordination and stamina developed along the way in order to navigate through crowded dining rooms, carry multiple plates, and stand for extended periods.
- Operating point-of-sale (POS) systems and using handheld devices for order taking.
- Demonstrates exceptional leadership and has a significant impact on the establishment's success.
- Mentoring and guiding new server employees.
- Manage stress and maintain composure during critical situations in order to minimize the impact of any issues on business operations.
- Able to juggle a variety of guests, food orders, and special requests, keeping it all in mind and getting it right while checking on the status of the order and handling complaints.
- Adapting well into a fast-paced environment
Babysitter
Personal Employer
Palo Alto, CA
06.2025 - 09.2025
- Supervised daily activities to ensure safety and engagement for children.
- Developed and implemented age-appropriate educational games and activities.
- Established strong relationships with families to understand individual needs and preferences.
- Managed schedules, transportation, and meal preparations for multiple children.
- Communicated effectively with parents regarding child progress and behavior.
- Adapted quickly to changing situations, ensuring a consistent routine for children.
- Enhanced childcare practices by incorporating feedback from parents and observations.
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Communicated positively with children and guardians.
- Handled emergencies effectively, demonstrating quick thinki ng and responsiveness in high-stress situations.
- Nurtured a love of learning by introducing new topics through engaging storytelling sessions and interactive projects.
- Established strong relationships with families, fostering trust and open communication.
- Assisted with homework assignments, promoting academic success and confidence in learning abilities.
School Volunteer
Hayward Community School District
Hayward, CA
01.2025 - 06.2025
- Developed resources to enhance student learning experiences.
- Participated in group activities with students to build teamwork and foster healthy relationships.
- Served as a positive role model for students by demonstrating strong work ethic, active participation, and commitment to education throughout all volunteer activities.
- Contributed to the maintenance of a clean and organized learning environment by assisting in daily classroom setup and cleaning tasks.
- Prepared materials for class activities and art projects.
- Supported student engagement through organized activities and events.
- Encouraged and guided students struggling academically, delivering support and assistance.
- Enhanced student engagement by introducing educational games and hands-on activities during lessons.
- Took part in professional development workshops to boost skills.
Cashier & Customer Service
Target Corporation
08.2020 - 12.2020
- Facilitating patrons orders
- Manage business transactions
- Worked with co employees to accomplish all tasks assigned
- Maintain a safe and sanitary work environment
- Seasonal job
Education
Undergraduate student - Justice Studies With A Concentration in Criminology, Child And Adolescent Development
San Jose State University
San Jose, CA05-2025
High School Graduate - undefined
Leadership Public High School
01.2021
Skills
- Excellent verbal communication skills
- Bilingual: English/Spanish
- Attention to detail
- Ability to multitask
- Problem solving
- Teamwork / works well with others
- Ability to mentor and guide others
- Positive attitude
- Well-organized
- Resolve conflict
- Time management
- Guest satisfaction
- Memory
- Adaptability
- Keyboarding: 40-42 wpm
- Software: Excel, Word, Powerpoint, Docs, Publisher, Windows, Google Sheets
- Teamwork
- Problem-solving
- Communication
- Responsible
- Leadership
- Memory retention
- Hospitality service expertise
- Exceptional customer service
- Strong work ethic
- Teacher support
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Babysitter
Personal Employer
06.2025 - 09.2025
School Volunteer
Hayward Community School District
01.2025 - 06.2025
Server
Darden Restaurants, Inc. - Olive Garden
08.2022 - Current
Cashier & Customer Service
Target Corporation
08.2020 - 12.2020
High School Graduate - undefined
Leadership Public High School
Undergraduate student - Justice Studies With A Concentration in Criminology, Child And Adolescent Development
San Jose State University