Matt Prizeman
Olds,AB
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have several years of experience with hazard assessment, assisting with having a previous employer obtaining a COR designation, and report generation. My expert computer skills will also be a benefit to my performance in this role.
Overview
16
16
years of professional experience
Work History
Preboard Screening Officer
Gardaworld
10.2016 - Current
- Responsible for ensuring security in a professional and courteous manner
- Developed and maintained positive rapport with passengers and other airport personnel
- Used explosive detection machines and chemical swab systems to identify potential hazards
- Received and treated sensitive information with proper respect
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage
- Currently possess a RAIC from Transport Canada
Senior Customer Service Representative
EB Games Canada
08.2012 - 05.2017
- Strong focus on customer service with minimal supervision
- Handled cash and merchandising in addition to sales
- Assisted in training new staff
- Also worked at Regina, SK location from Nov 2004 until April 2006
QL Technician
WL Plastics
10.2012 - 09.2016
- Responsible for ensuring compliance with manufacturing specifications in a busy industrial environment
- Performed a daily battery of tests to verify product quality using a variety of laboratory equipment
- Assisted in developing and implementing optimized lab procedures
- Substantial record keeping experience in an ISO 9001:2008 certified environment
- Maintained compliance with regulatory standards and safety requirements.
- Assisted Safety Coordinator in helping our facility obtain its COR certification
- Conducted investigations and produced reports where clients had concerns about product quality
Line Operator
WL Plastics
06.2012 - 10.2012
- Responsible for safe and efficient operation of a production line in a busy industrial environment
- Ensured that the product met with the required specifications
- Continued to develop and utilize valuable time management and multitasking skills
- Reduced accidents and injuries by observing safety policies and procedures
- Followed best manufacturing practices for operation of production equipment
Owner/Head Technician
Source Technical Services
03.2007 - 05.2012
- Provided a full range of IT support services to businesses and individuals in the Olds and Sundre areas
- Managed all aspects of the business from inventory management to advertising
- Installed point to point wireless internet service (900 MHz and 2.4 GHz)
- Installed KA band satellite television and internet service
- Obtained several short term contracts with the local library to develop and teach various computer related courses including Microsoft Office, internet usage, and basic computing skills
- Completed job reports and logs immediately following service calls
Assistant Manager
The Source
03.2007 - 05.2012
- This position had me extremely focused on customer service and community involvement
- Trained newly hired staff
- Handled cash, inventory control, merchandising, and new product lines.
- Supervised day-to-day operations to meet performance, quality and service expectations
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Increased employee performance and job satisfaction to strengthen retention and engagement
Education
Certificate in Computer Science -
University of Regina
ReginaSkills
- Microsoft Office suite
- Safety compliance certification process
- Great Critical Thinking Skills
- Hazard assessment
- Handling confidential data in compliance with policy
- Daily Logs
- Procedure Implementation
- Computer Hardware Knowledge
- Pre-Board Screenings
Timeline
Preboard Screening Officer
Gardaworld
10.2016 - Current
QL Technician
WL Plastics
10.2012 - 09.2016
Senior Customer Service Representative
EB Games Canada
08.2012 - 05.2017
Line Operator
WL Plastics
06.2012 - 10.2012
Owner/Head Technician
Source Technical Services
03.2007 - 05.2012
Assistant Manager
The Source
03.2007 - 05.2012
Certificate in Computer Science -
University of Regina
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