Leena Ajram
Calgary,AB
Summary
Pleasant, well spoken individual who exhibits a goal-driven work ethic while maintaining acute attention to detail. Substantial amount of experience in the safety of the aviation industry as well as exceeding customer’s expectations.
Overview
13
13
years of professional experience
Work History
Preboard Screening Officer
Paladin / GardaWorld
03.2011 - Current
- Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
- Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
- Continuously updated knowledge base regarding changes in international aviation regulations and guidelines, ensuring full compliance at all times.
- Collaborated with other airport personnel to maintain a seamless flow of passengers through all stages of the travel process.
Education
High School Graduate -
Lester B. Pearson High School
Calgary, AB06.2007
Skills
- Public Safety Awareness
- Stress Tolerance
- Professionalism and Integrity
- Decision-Making Competence
- Customer service and assistance
- Incident Reporting
Languages
English
Arabic
Timeline
Preboard Screening Officer
Paladin / GardaWorld
03.2011 - Current
High School Graduate -
Lester B. Pearson High School