Martha Banuelos
La Puente
Summary
Experienced Pharmacy Technician skilled in optimizing patient therapy and managing specialty medications. Bilingual communicator with a strong focus on accuracy and customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Children Hospital Los Angeles
4650 Sunset Bl Los Angeles Ca 90027
09.2017 - Current
- Processed and dispensed medications accurately for pediatric patients, ensuring compliance with safety protocols.
- Managed inventory levels, coordinating timely restocking of pharmaceutical supplies to avoid shortages.
- Assisted pharmacists in preparing sterile compounds, adhering to strict aseptic techniques and regulatory standards.
- Educated CF parents and caregivers on medication administration, fostering understanding and adherence to treatment plans.
- Communicated daily with nurses, physicians , clinical care managers and insurance companies to resolve third party issues and ensure medication are ready to schedule patient discharge.
- Coordinated refills and delivery of CF specialty medications with CF pulmonology clinic and parents.
- Collaborated with healthcare team members to optimize patient medication therapy regimens based on individual needs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Senior Pharmacy Technician
Walgreens
4650 Sunset Bl Los Angeles Ca 90027
03.2008 - 09.2017
- Supervised daily pharmacy operations to ensure compliance with regulations and standards.
- Trained and mentored junior pharmacy technicians on best practices and customer service.
- Streamlined medication dispensing processes, enhancing accuracy and reducing wait times.
- Collaborated with healthcare providers to resolve medication-related issues efficiently. trained in Sterile and hazardous compounding.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
Pharmacy Technician
AD-Rx Pharmacy
Los Angeles, CA
12.2007 - 03.2008
- Schedule , packaged and track patient medication delivery.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Associate of Science - Nursing
Los Angeles City College
Los Angeles, CAHigh School Diploma -
Belmont High School
Los Angeles, CASkills
- Experience working in collaboration with medical teams at hospital sites
- Billing of limited distribution/specialty medications { cf ,oncology and transplant medications}
- English and Spanish speaker (oral, listening, and writing skill)
- Proficient knowledge of pharmaceuticals terminology
- Insurance billing
- Compounding techniques
- Receiving incoming supplies
Certification
- Pharmacy Technician Certification (PTCB)
Timeline
Pharmacy Technician
Children Hospital Los Angeles
09.2017 - Current
Senior Pharmacy Technician
Walgreens
03.2008 - 09.2017
Pharmacy Technician
AD-Rx Pharmacy
12.2007 - 03.2008
Associate of Science - Nursing
Los Angeles City College
High School Diploma -
Belmont High School