Marinel N. Atienza
Edmonton,Canada
Summary
Detail-oriented and customer-focused professional with experience in administrative support and client service. Skilled at managing multiple tasks, maintaining organized records, and delivering exceptional customer experiences. Known for strong communication, problem-solving abilities, and a commitment to efficiency in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Food Service Supervisor
Alberta Fried Chicken
Edmonton
09.2021 - 09.2023
- Welcome customers and help determine their orders.
- Handles/Operates till and is responsible for a balance cash drawer at the opening or closing shift.
- Respond to customer inquiries and complaints through phone calls and in-store.
- In charge of doing inventories and replenishments of supplies.
- Estimate and order ingredients and supplies required for meal preparation.
- Supervise, coordinate, and schedule the activities of staff who prepare, portion, and serve food.
- Estimate and order ingredients and supplies required for meal preparation.
- Establish work schedules and procedures.
- Maintain records of stock, repairs, sales, and wastage.
- Ensure that food and service meet quality control standards.
- Opening or closing the store daily by preparing all necessary supplies, ingredients, and stock station.
Customer Relations Officer
Geely Lipa City
Lipa City, Philippines
12.2020 - 07.2021
- Responsible for handling customer concerns and inquiries.
- Responsible for taking incoming calls and answering and performing Post Sales Surveys to clients to determine the weaknesses and strengths of the dealership sales section.
- Resolve customer complaints and provide expert knowledge regarding our product and service/ Provide resolutions to customer’s concerns.
- Responsible for the releasing of Plate Numbers and OR/CR to clients.
Truck Sales Representative
Autokid Truck Solutions
Philippines
01.2020 - 03.2020
- Responsible for targeting sales quota.
- Performed field saturation to look for possible clients.
- In charge of scheduled showroom duties to entertain walk-in clients.
- Responsible for meeting the clients and making a presentation regarding the product for a possible sale.
Hyundai Aftersales Program Administrator
Hyundai Batangas City
Batangas City, Philippines
05.2017 - 11.2017
- Responsible for monitoring the tidiness and orderliness of all the facilities.
- Responsible for the replenishment of the essential needs of the company such as office supplies and facility need.
Cashier
Madison Shopping Plaza, Inc. (The SM Store)
Philippines
03.2017 - 06.2017
- Handled/Operate POS cash register transactions and customer service.
- Responsible for a balance cash drawer at the opening and closing of shift.
Sales Executive
Chevrolet Batangas
Batangas, Philippines
06.2016 - 11.2016
- Responsible for targeting sales quota.
- Performed field saturation to look for possible clients.
- Performed showroom duties to entertain walk-in clients.
- Responsible for the tidiness of the showroom as well as the car units displayed in the showroom.
On-the-Job Training
Toyota Batangas City Inc.
Batangas City, Philippines
11.2015 - 03.2016
- Responsible for filling customers' newly released car registrations and sending customers a copy through email.
- Responsible for preparing and releasing license plates for the customers.
Education
Bachelor of Science in Business Administration - Marketing Management
Batangas State University-Main Campus I
04.2016
Secondary -
Immaculate Heart of Mary and School of Values
Sambat Ibaba, Batangas City06.2012
Primary -
Banaba East Elementary School
Banaba East, Batangas City06.2008
Skills
Strong work ethic and reliability
Can work productively with a team or individually
Adaptable and open to learn new ideas
Attention to details
Responsible and good at time management
Organization and Prioritization Skills
Languages
English
Professional Working
Tagalog
Native or Bilingual
Timeline
Food Service Supervisor
Alberta Fried Chicken
09.2021 - 09.2023
Customer Relations Officer
Geely Lipa City
12.2020 - 07.2021
Truck Sales Representative
Autokid Truck Solutions
01.2020 - 03.2020
Hyundai Aftersales Program Administrator
Hyundai Batangas City
05.2017 - 11.2017
Cashier
Madison Shopping Plaza, Inc. (The SM Store)
03.2017 - 06.2017
Sales Executive
Chevrolet Batangas
06.2016 - 11.2016
On-the-Job Training
Toyota Batangas City Inc.
11.2015 - 03.2016
Bachelor of Science in Business Administration - Marketing Management
Batangas State University-Main Campus I
Secondary -
Immaculate Heart of Mary and School of Values
Primary -
Banaba East Elementary School