Marielle Malig
Toronto,CA
Summary
Experienced in the customer service industry with over three years of knowledge and valuable experiences. A quick learner, adept at adapting to new work environments seamlessly. Strong multitasking abilities for efficient time management and prompt task completion. Expertise in customer relations to greatly contribute to company success.
Overview
7
7
years of professional experience
Work History
Customer Service Specialist
1673361 Ontario Inc - GTA Dnata
04.2022 - Current
- Acquired expertise by engaging in work for Emirates and Air Transat.
- Oversaw orderly and prompt handling of passengers during boarding.
- Addressed passenger concerns effectively and efficiently.
- Checked validity of each passenger's passport and supporting documentation.
- Assisted passengers with check-in procedures and baggage.
Supervisor
South St. Burger CO
10.2019 - 06.2022
- Oversaw inventory management and coordinated product purchases.
- Conduct training sessions to familiarize new hires with company procedures.
- Monitored crews and general staff for adherence to job responsibilities.
- Ensured exceptional customer service to meet guest standards.
- Maintained cleanliness of all work stations during working hours.
General Staff
South St. Burger CO
08.2018 - 06.2022
- Maintain high standards of customer interaction.
- Ensure food is prepared rapidly and efficiently.
- Kept both dressing and lobby spaces tidy at all times.
- Stocked food for current and following day.
Education
College diploma - Operations & Cabin Management
Seneca College of Applied Arts and Technology
North York, ON01.2021
High school or equivalent -
Marshall Mcluhan Catholic Secondary School
Toronto, ON06.2018
Skills
- Personable and good natured
- Works well in team environments
- Works well independently
- Able to multitask
- Attention to detail
- Exceptionally responsible
- Reliable
- Quick learner
- Ability to work in a fast paced environment
- Handling multiple priorities
Languages
English
Full Professional
Timeline
Customer Service Specialist
1673361 Ontario Inc - GTA Dnata
04.2022 - Current
Supervisor
South St. Burger CO
10.2019 - 06.2022
General Staff
South St. Burger CO
08.2018 - 06.2022
College diploma - Operations & Cabin Management
Seneca College of Applied Arts and Technology
High school or equivalent -
Marshall Mcluhan Catholic Secondary School
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