Marie-Goretti Muhitira
Ottawa,Canada
Summary
Dynamic language education professional with a solid foundation in journalism, seeking to transition into a contact center representative role. Proven expertise in written and verbal communication, complemented by a strong background in French language instruction. Committed to enhancing client experiences and consistently achieving results through reliable and adaptable service. Passionate about fostering memorable interactions that leave a lasting positive impression.
Overview
15
15
years of professional experience
1
1
Certification
Work History
French Teacher
École De Langues ABCE
02.2025 - Current
Cultivated a positive and effective learning environment for adult learners seeking French language skills for both career advancement and personal enrichment. Delivered targeted, results-driven instruction that enabled students to attain full proficiency, as measured by their successful completion of government French examinations.
French Instructor
École De Langues Creusot
04.2019 - 01.2025
Year after year, students thank me for helping them pass their exams and for making their learning journey enjoyable. Their appreciation is a source of pride and inspires me to continually aim for excellence.
French Teacher
École De Langues ABCE
09.2017 - 02.2018
Chargée des relations avec les médias
Conférence Internationales sur la Région des Grands Lacs (CIRGL)
01.2011 - 01.2017
Education
Diplôme de Licence (Baccalauréat) - Langue et Littérature Anglaises
Université du Burundi
Études de Maitrise - Études de conflits
Université Saint Paul d’Ottawa
04.2021
Skills
- Customer service
- Problem-solving skills
- Building rapport
- Fluent in French and English
- Interpersonal skills
- Exceptional communication and listening skills
- Flexible, resilient, and a positive attitude
- Ability to work both independently and as part of a team
- multitasking skills
Languages
English
Full Professional
French
Native or Bilingual
Certification
Diploma in International Training Programme On Peace And Security in Africa (PASA)
Timeline
French Teacher
École De Langues ABCE
02.2025 - Current
French Instructor
École De Langues Creusot
04.2019 - 01.2025
French Teacher
École De Langues ABCE
09.2017 - 02.2018
Chargée des relations avec les médias
Conférence Internationales sur la Région des Grands Lacs (CIRGL)
01.2011 - 01.2017
Études de Maitrise - Études de conflits
Université Saint Paul d’Ottawa
Diplôme de Licence (Baccalauréat) - Langue et Littérature Anglaises
Université du Burundi