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Tania Aguirre
Costumer Service
Scarborough,ON
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
French Teacher
CHARLOTTE INSTITUTE
Quito, Ecuador
03.2023 - 05.2023
- Built cultural literacy by organizing lesson plans focused on French-speaking countries.
- Collaborated on and implemented innovative pedagogical initiatives that focused on student-first, hands-on and experiential learning to foster French instruction.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Created reading lists with materials to promote student comprehension of written French.
Teacher English and French
ISAAC NEWTON HIGH SCHOOL
Quito, Ecuador
08.2020 - 05.2023
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
- Provided professional services and support in a dynamic work environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked flexible hours across night, weekend and holiday shifts.
Costumer Service
DECAMERON HOTELS
Quito, Ecuador
05.2018 - 05.2019
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Spanish Language Assistant
LYCÉE JEAN PIERRE
Toulouse, France
08.2017 - 05.2018
- Stayed current on new expressions and cultural changes impacting language translation.
- Interpreted spoken and written languages other than English and vice versa.
- Assisted foreign language-speaking clients with inquiries.
Education
Diploma in Bussiness Administration
ILAC International Bussiness Administration
930 Yonge Canada 05.2023 - Current
Bachelor's Degree in Languages
Central University
Ecuador-Quito 03.2016 - 03.2023
English As A Foreign Language Pedagogy Program
CREIGHTON UNIVERSITY
United States 08.2019 - 09.2019
B2 English Level
CAMBRIDGE
Ecuador 11.2019 - 12.2019
Skills
Product and service knowledge
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Diploma in Bussiness Administration
ILAC International Bussiness Administration
05.2023 - Current
French Teacher
CHARLOTTE INSTITUTE
03.2023 - 05.2023
Teacher English and French
ISAAC NEWTON HIGH SCHOOL
08.2020 - 05.2023
B2 English Level
CAMBRIDGE
11.2019 - 12.2019
English As A Foreign Language Pedagogy Program
CREIGHTON UNIVERSITY
08.2019 - 09.2019
Costumer Service
DECAMERON HOTELS
05.2018 - 05.2019
Spanish Language Assistant
LYCÉE JEAN PIERRE
08.2017 - 05.2018
Bachelor's Degree in Languages
Central University
03.2016 - 03.2023