Maria Fernanda Sandoval Pena
Vancouver,BC
Summary
Adept at multitasking and guest engagement, I excelled at El Chalan Restaurant by ensuring seamless service and fostering positive customer experiences. Leveraging strong work ethic and cash handling abilities, I consistently contributed to team efficiency and maintained a professional appearance. Proactive approach and dedication to exceptional customer service are key to driving satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Server
El Chalan Restaurant
03.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barista
La Pecatta MIA
01.2022 - 12.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Education
Associate of Arts - Marketing
University Canada West
Vancouver, BC12.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Professional Appearance
Timeline
Server
El Chalan Restaurant
03.2023 - 09.2023
Barista
La Pecatta MIA
01.2022 - 12.2022
Associate of Arts - Marketing
University Canada West
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