Maria Sinclair
Aylmer,ON
Summary
Adept at fostering team collaboration and enhancing customer satisfaction, my tenure at Future Transfer honed my problem-solving and customer service skills. Leveraging strong organizational abilities and a knack for meeting tight deadlines, I excel in fast-paced environments, always ready to tackle new challenges and learn. My experience spans from quality auditing to providing compassionate patient assistance, showcasing a blend of hard and soft skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Leader
Future Transfer
Tillsonburg, ON
12.2018 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Resolved discrepancies between source documents and database information by researching sources of error or inconsistency.
Supply Daycare Teacher
Tillsonburg Little School
07.2016 - 01.2017
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Coffee Shop & Patient Assistant
Tillsonburg District Memorial Hospital
11.2014 - 10.2015
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Molder/Quality Auditor
Wire Harness Assembly
05.2010 - 02.2014
- Safely operated mold machine for production of electrical plugs
- Followed specifications from Blueprints to set-up tube cutter, aligned wires and encased in plastic for production of quality parts
- Worked effectively in fast-paced environments.
- Observed operations of automatic molding machinery to detect and correct jams or malfunctions.
Education
GED -
Fanshawe College
London, ON2014
Skills
- New challenges, quick learner and eager to acquire additional skills
- Teamwork and Collaboration
- Efficient time management skills, able to perform under pressure to meet deadlines
- Self-motivated with strong problem solving, organizational and scheduling
- Good hand/eye co-ordination, finger dexterity and fine motor skills
- Customer queries and service
Certification
WHMIS 2016 to 2019 WHMIS Training Program Completed Worker Health and Safety Awareness 2016 - Present Health and Safety at Work Training Program Completed
Timeline
Team Leader
Future Transfer
12.2018 - Current
Supply Daycare Teacher
Tillsonburg Little School
07.2016 - 01.2017
Coffee Shop & Patient Assistant
Tillsonburg District Memorial Hospital
11.2014 - 10.2015
Molder/Quality Auditor
Wire Harness Assembly
05.2010 - 02.2014
GED -
Fanshawe College
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