Summary
Overview
Work History
Skills
Languages
Timeline
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Emily Shaw

Red Deer County,AB

Summary

Dynamic and results-driven professional with a proven track record in the equine industry and event services. Recognized for my strong work ethic, exceptional problem-solving skills, and dedication to team success. Consistently focused on delivering high-quality service and building lasting customer loyalty. Eager to apply my expertise and commitment to new challenges and growth opportunities.

Overview

11
11
years of professional experience

Work History

Billing Assistant

Preston Shaw Farrier Service
01.2017 - Current
  • Generated and managed invoices for farrier services, including hoof trimming, shoeing, and corrective work for clients.
  • Maintained accurate records of all services provided, ensuring that all transactions were invoiced correctly and promptly.
  • Collaborated with the farrier to understand service details and pricing structures, ensuring all billing information was up-to-date and accurate.
  • Processed payments and handled billing inquiries, offering excellent customer service and resolving issues efficiently.

Equine Sales Representative

Thestable.ca
03.2018 - 11.2024
  • Facilitated the sale of high-quality horses to competitive trainers and breeders, specializing in harness racing.
  • Conducted in-depth evaluations of horses’ health, training, and potential to ensure compatibility with buyers’ needs.
  • Managed all logistics related to transport, paperwork, and veterinary records to ensure smooth transactions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Assistant Racehorse Trainer

Anthony MacDonald Thestable.ca
03.2018 - 11.2024
  • Overseeing daily operations of the barn, including feeding, grooming, and exercising horses.
  • Ensuring that horses are prepared for races by managing their training schedules and health.
  • Supervising barn staff and ensuring that all activities comply with racing regulations.
  • Maintaining the facility, including managing supplies, feed, and equipment.
  • Developed strong relationships with clients, providing regular updates on their horses progress and overall condition.

Wedding/Event Bartender

Self Contracted
01.2014 - 10.2016
  • Provided excellent customer service at weddings, ensuring guests had a positive and enjoyable experience.
  • Prepared and served alcoholic and non-alcoholic beverages in a fast-paced, high-energy environment.
  • Managed bar inventory during events, ensuring that drinks were fully stocked and available to guests.
  • Collaborated with event planners and catering staff to ensure smooth coordination of drink service and timing.
  • Adhered to legal and safety guidelines, including checking IDs and monitoring alcohol consumption.

Skills

    Strong Work Ethic: Known for being reliable, dedicated, and consistently giving my best effort in every task Committed to meeting deadlines and maintaining a high level of productivity

    Quick Learner: Demonstrated ability to rapidly acquire new skills and knowledge Able to adapt to changing environments and processes with ease, ensuring efficient and accurate work performance

    Team Player: Collaborative and adaptable, always willing to lend a hand to colleagues and contribute to team goals I thrive in team environments where communication and support are essential to success

    Customer Service Excellence: Focused on ensuring customer satisfaction, with strong communication skills that foster trust and positive relationships

    Problem-Solving: Approaching challenges with a positive attitude, analyzing issues to find effective solutions, and contributing to the overall success of the team and company

    Professional Development Focus: Eager to continually learn and grow within a company by taking on new challenges and seeking out opportunities for professional development

Languages

French
Elementary

Timeline

Equine Sales Representative

Thestable.ca
03.2018 - 11.2024

Assistant Racehorse Trainer

Anthony MacDonald Thestable.ca
03.2018 - 11.2024

Billing Assistant

Preston Shaw Farrier Service
01.2017 - Current

Wedding/Event Bartender

Self Contracted
01.2014 - 10.2016

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Emily Shaw