MARI VALERIO
Distrito Nacional,,Dominican Republic
Summary
Experienced professional with a diverse background in Hospitality and Health Care, now pivoting towards a career in Software Quality Assurance. With strong problem-solving skills, effective time management, and a dedication to customer service. Currently pursuing ISTQB certification, eager to apply technical skills in a UAT support role to ensure high-quality software delivery. Proficient in both English and Spanish, and learning French, looking forward to the first opportunity to work as a QA professional.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Chester Village
09.2021 - Current
- Provide assistance in daily living activities by dressing, grooming, bathing and toileting patients
- Monitor progress and document any patient health status changes, keeping the healthcare team updated
- Help patients with self-medication and routine care for themselves by teaching proper use of assistive devices
Server
Oakdale Golf and Country Club
03.2020 - 07.2022
- Greet members in a friendly manner and inquire about their food/beverage requirements
- Prepare and serve menu items, while updating knowledge of price and availability
- Maintain adequate handling display, restocking, storage temperature, cleanliness of goods and equipment
- Comply with applicable health, alcohol beverage, fire and safety regulations
Education
Certificate - Occupational Health & Safety
University of Toronto
Toronto, ON01.2024
Certificate - Software Testing Bootcamp
Udemy
01.2024
Ontario College Certificate - Personal Support Worker
Centennial College
Toronto, ON01.2021
Diploma - Essential Skills for Hospitality and Tourism
Tamwood International College
Toronto, ON01.2020
Skills
- Problem analysis and solving
- Ability to work effectively under pressure
- Customer Service positive attitude
- Detail oriented
- Good memory
- Knowledge of POS/ Jonas System
- Excellent PPE Covid Protocols
- Inventory Control
- Quality Inspections
- Efficient time management
- Bilingual (English, Spanish)
Certification
- ISTQB Certified Tester Certificate, Foundation Level (candidate)
- Standard First Aid and CPR/AED Level C Certificate
- Basic Life Support Certificate
- Food Handling Certificate
- Smart Serve Certificate
Languages
English
Spanish
Timeline
Personal Support Worker
Chester Village
09.2021 - Current
Server
Oakdale Golf and Country Club
03.2020 - 07.2022
Certificate - Software Testing Bootcamp
Udemy
Ontario College Certificate - Personal Support Worker
Centennial College
Diploma - Essential Skills for Hospitality and Tourism
Tamwood International College
- ISTQB Certified Tester Certificate, Foundation Level (candidate)
- Standard First Aid and CPR/AED Level C Certificate
- Basic Life Support Certificate
- Food Handling Certificate
- Smart Serve Certificate
Certificate - Occupational Health & Safety
University of Toronto
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