Summary
Overview
Work History
Education
Skills
Certification
Toolsequipment
References
Softwarecompetencies
Languages
Timeline
Generic

MARGARET WAWERU

Toronto,Canada

Summary

Compassionate Personal Support Workerwith background in providing essential care and support to individuals in need. Proven ability to assist with daily activities and foster safe and comfortable environment. Demonstrated skills in patient care and effective communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Spectrum Health Care
06.2024 - Current
  • Assisted clients with daily tasks like bathing and grooming, providing emotional support and monitoring their health
  • Ensured a safe environment for clients, helped with meals, and supported medication management, enabling clients to live comfortably and independently
  • Ensured a safe and hygienic environment for clients/residents, by maintaining cleanliness and organization in living spaces and assisting with laundry and housekeeping tasks
  • Provided personalized support and encouragement to clients/residents during ADLs, adapting care techniques to meet individual preferences, abilities, and comfort levels
  • Offered emotional support and companionship during grooming and self-care activities, fostering a sense of dignity, autonomy, and well-being
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Educated clients/residents and families on proper grooming techniques, oral care, skincare, and hygiene practices, empowering them to maintain optimal health and hygiene
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with self-administered medications.

Personal Support Worker

Extendicare
04.2024 - 05.2024
  • Assisted patients with self-administered medications.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Liaised with key accounts to deliver targeted administrative household support.

Volunteer

Africans in Partnership Against Aids
04.2023 - 03.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Coordinated and managed volunteer activities for community service projects.
  • Maintained internal database of service workers, participants, activities and other relevant details.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Established and maintained relationships with fellow volunteers and organizational stakeholders.
  • Front Desk Assistance and offering help in finding specific departments or personnel.
  • Helped organize and implement programs and projects to aid community and individuals.
  • Sorted mail and answered phone calls to assist with administrative needs.
  • Educated local community residents about available health and wellness resources

Personal Support Worker

Mama Ngina Healthcare
01.2020 - 05.2023
  • Offered essential assistance to residents or individuals requiring support, aiding them with everyday activities such as personal care, mobility, and medication administration to guarantee their comfort and welfare
  • Provided companionship, upheld clients dignity, and ensured a secure environment while advocating for their requirements within the healthcare team
  • Engaged clients in activities aimed at stimulating their minds, including memory exercises and reminiscence therapy, to support cognitive health and promote mental well-being
  • Encouraged clients to maintain their independence while respecting their dignity, privacy, and autonomy to the fullest extent possible
  • Identified and addressed potential fall risks within the home environment by implementing precautions such as decluttering and ensuring adequate lighting
  • Recorded observations, provided care, and noted any changes in clients' conditions in compliance with healthcare protocols and organizational guidelines
  • Provided emotional support, companionship, and meaningful conversations to combat loneliness and improve the overall well-being of clients
  • Undertook light housekeeping tasks such as cleaning, laundry, and tidying to create a safe and comfortable living space for clients

Education

Diploma - NACC Personal Support Worker

Osilla Institute For Health Personnel Limited
05.2023

Skills

  • Time Management
  • Emotional Support
  • Personal Care Skills
  • Problem-solving Abilities
  • Personal Hygiene Assistance
  • Cultural Competence
  • Health and Safety Knowledge
  • Client-centered Care
  • Documentation Skills
  • Teamwork and Collaboration
  • Communication skills
  • Dementia Care
  • Microsoft Word
  • Microsoft Excel
  • Point of Care (POC)
  • Mobility Assistance

Certification

  • NACC Personal Support Certificate
  • First Aid and CPR/AED
  • Advanced Food Safety

Toolsequipment

  • Hoyer Lift
  • Assisted Standing Lift
  • Ceiling Lift
  • Wheelchair
  • Drainage bag
  • Slings/transfer belts
  • Shower chairs
  • Raised toilet seat
  • Emergency call button/ bed alarms

References

  • Letisha Nduta, Supervisor, (437)-215-5576
  • Lorbel Aritcheta, School Admin, (416)-960-3081
  • Pauline Khasiala, Manager, (+254)68944221

Softwarecompetencies

  • Microsoft Word
  • Microsoft Excel
  • Point of Care (POC)

Languages

English
Native or Bilingual
Swahili
Native or Bilingual

Timeline

Personal Support Worker

Spectrum Health Care
06.2024 - Current

Personal Support Worker

Extendicare
04.2024 - 05.2024

Volunteer

Africans in Partnership Against Aids
04.2023 - 03.2024

Personal Support Worker

Mama Ngina Healthcare
01.2020 - 05.2023

Diploma - NACC Personal Support Worker

Osilla Institute For Health Personnel Limited
MARGARET WAWERU