Open To Work
Mary Agble
North York,ON
Work Preference
Summary
Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Support Worker
United Medical Staffing Inc
01.2023 - Current
- Help residents with ADLs such as bathing, dressing, grooming, toileting, and feeding.
- Provide emotional, physical, and spiritual support to clients with life-limiting illnesses, focusing on comfort and quality of life.
- Operate mechanical lifts and equipment to safely transfer and reposition residents.
- Help clients with mobility issues, such as transferring, walking, or using mobility aids.
- Monitor residents' safety, report concerns, and take steps to prevent accidents, such as falls or wandering.
- Maintain accurate records of resident care, including vital signs, appetite, and bowel movements.
- Offer emotional support and companionship to residents, helping to alleviate feelings of loneliness and isolation.
- Ensure residents' living areas are clean, safe, and free from hazards.
- Help residents with dining, such as feeding or assisting with meal choices.
- Respect and support residents' rights, including their right to autonomy, dignity, and self-expression.
- Work collaboratively with interdisciplinary teams, including nurses, doctors, therapists, and other healthcare professionals.
- Respect residents' confidentiality and privacy, adhering to facility policies and procedures.
- Respond to emergencies, such as falls or medical crises, and take steps to prevent accidents and ensure client safety.
- Assist clients with incontinence issues, including using incontinence products, catheters, or ostomy bags.
- Accompany clients to medical appointments, social events, or other outings, as needed.
Personal Support Worker
Safe Umbrella Health Care
01.2022 - 01.2023
- Perform activities of daily living such as feeding, grooming, dressing, bathing, etc.
- Ensure the fulfillment of individual goals and needs as instructed in the client’s support plans.
- Assist in organizing leisure activities while facilitating the integration and inclusion of the community.
- Ensure the health, safety, welfare, and independence of our clients.
- Provide support in all aspects of daily living to individuals with developmental disabilities and/or mental health support needs.
- Assist in satisfying the social and emotional needs of the clients.
- Document records and reports of daily care: resident incident reports, restraint monitoring records medication administration records, etc.
- Maintain the personal hygiene/care of our clients.
- Adhere to the Occupational Health and Safety Regulations, participating in the maintenance of a safe, clean community.
- Sign on the attendance/ Daily & Overnight inspection sheets.
- Read and initial the Communication Books prior to commencing each shift and keep abreast of any updates in procedures and treatments.
- Perform other duties as assigned.
- Ensures and promotes the provision of resident-focused care to meet the needs of residents.
- Provides supervision and/or assistance to residents in the activities of daily living including eating, dressing, transferring, toileting, hygiene, grooming, and bathing as per residents’ individual plans of care to meet their needs and expectations.
- Provides care and services to residents with respect to their senses and communication by encouraging residents to wear individual sensory aids such as glasses, hearing aides, etc.
- Provides cognitive, social, emotional, and spiritual support.
- Provides oral and dental care.
- Performs other duties as assigned.
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Documented client progress and changes in health status, facilitating effective communication with healthcare teams.
- Implemented personalized care plans in collaboration with clients and families, enhancing quality of life.
Residential Support Worker
Mount Sinai Health Care
01.2018 - 01.2022
- Complete assign task using safe work practices that complies with agency rules and procedures.
- Using mediation and counseling skills to maintain a co-operative and supportive residential environment.
- Providing a home support/housekeeping, personal hygiene food preparation, and maintenance for group home resident.
- Coordinate care with other healthcare and support professionals.
- Work collaboratively with other staff in the home.
- Able to accompany individuals on daily errands providing cognitive, social and emotional supports to clients.
Education
Personal Support Worker
National Academy of Health And Business
Toronto, ON08-2003
Skills
- Comprehensive knowledge of implementing personal support plans focusing on individual’s comfort, needs and interest
- Successful in encouraging client’s sense of self worth, personal dignity and promoting their independence in activities of daily living
- Over four years of experience providing interventions and counselling to children, families and youths with psychology; social/physical, emotional and environmental issues in residential community settings
- Consistently demonstrate calmness, compassion, tolerance and sensitivity to diversity in all interaction while maintaining objectivity, self- control, impartiality and confidentiality
- Superior interpersonal skills: able to establish report and maintain effective working relationship with staff, community agencies and clients to eliminate service Gap, and advocate for clients and facilitate referrals
- Proving time management skills, able to organize and prioritize multiple task to meet time lines and deliver results
- Proficient in MS office
- Effective oral and written communication skills and fluent in IGBO Language
- Certified in CPR and First Aid
- Verbal and written communication
- Interpersonal communication
- Crisis intervention
- Time management
- Problem-solving
- Team collaboration
Certification
- Nonviolent Crisis Intervention Certificate Dominion College of Business, Health and Technology, Toronto ON
- Safe management Training Certificate Dominion College of Business, Health and Technology, Toronto ON
- Safe Medication Administration (pharmacology) Training Certificate Dominion College of Business, Health and Technology, Toronto ON
Languages
English
Timeline
Personal Support Worker
United Medical Staffing Inc
01.2023 - Current
Personal Support Worker
Safe Umbrella Health Care
01.2022 - 01.2023
Residential Support Worker
Mount Sinai Health Care
01.2018 - 01.2022
Personal Support Worker
National Academy of Health And Business