Tsz Ying (Jennifer) LEE
Ottawa,ON
Summary
Driven and compassionate healthcare professional with extensive experience at Hospital Authority, excelling in critical care and patient management. Demonstrates strong analytical skills and adaptability, effectively enhancing patient care through innovative solutions and empathetic communication. Proven track record in improving patient outcomes and fostering collaborative environments.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Support Worker
My Place Home Care Inc.
07.2023 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing. Most likely 3 hours shifts to be with each client.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Registered Nurse
Hospital Authority
07.2018 - 04.2023
- Worked in the oncology department with experience in Oncology ward for 3.5 years, medical department, and Intensive Care Unit for around 1 year.
- Strengths include assessment, management, care planning, and coordination of nursing care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Tuition Teacher
contract
02.2017 - 10.2017
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Had experienced with teaching 12-16 years old teenagers.
Waitress
Dairi Noodles
09.2012 - 04.2017
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Able to finish calculating shop profits in 15-30 mins every day
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Bachelor of Science - Nursing
Hong Kong Metropolitan University (former: The Open University of Hong Kong)
Hong Kong08.2019
Skills
- Medication Administration
- Customer service
- Time management
- Communication skills
- Administrative experience
- Case Management
- Dementia Care
- Personal Hygiene Assistance
- Patient Care
- Palliative Care and Critical Care
- Nutrition Support
- Medication organization
- Clinical Documentation
- Elderly Care
- First aid and safety
- ADL Assistance
- Time Management
- Daily living assistance
- Problem-Solving
- PPE Usage
- End of life care
- Incident Reporting
- COVID-19 Safety Policies
- Patient Management
- Care Plan Management
- HIPAA Compliance
- Medical Records Management
- First Aid Certification
- Certified in CPR/AED
- Critical Thinking
- Emergency Response
- Vitals Monitoring and Documentation
- Decision-Making
- Medication Management
Certification
- Registered Nurse from College of Nurses of Ontario, New York City, and Hong Kong
- BLS Certification
- Standard first aid and CPR level C
- Certificate of Achievement (Competency-based staff development program for RN in department of Clinical Oncology)
- ITec level 3 certificate in eyelash extension
Languages
English
Full Professional
Cantonese
Native or Bilingual
Mandarin
Full Professional
French
Elementary
Highestlevelofeducation
Bachelor's Degree
Personal Information
- Total Working Experience: 12+ years
Timeline
Personal Support Worker
My Place Home Care Inc.
07.2023 - Current
Registered Nurse
Hospital Authority
07.2018 - 04.2023
Tuition Teacher
contract
02.2017 - 10.2017
Waitress
Dairi Noodles
09.2012 - 04.2017
Bachelor of Science - Nursing
Hong Kong Metropolitan University (former: The Open University of Hong Kong)
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